Jose Hernandez
Los Angeles
Summary
Motivated and adaptable professional with a proven track record in client service, operations, and event coordination. Seeks to apply strong interpersonal skills, attention to detail, and organizational abilities. Experienced in supporting high-profile productions and managing customer relations at The Music Center and Broad Stage, ensuring seamless operations and exceptional client experiences. Skilled in multitasking, problem-solving, and collaborating with cross-functional teams. Possesses a strong work ethic and a commitment to mastering new skills quickly.
Overview
3
3
years of professional experience
Work History
Usher
The Broad Stage
09.2024 - Current
- Ensured theatergoers followed theater rules and regulations, resulting in a pleasant viewing experience for all customers
- Assisted customers with inquiries and provided information about theater events
- Greeted customers with a friendly and professional demeanor, resulting in increased customer satisfaction ratings
- Collected tickets and maintained an accurate count of ticket sales
- Managed theatergoers by providing seating directions and resolving conflicts in a timely and efficient manner
Production Assistant
The Music Center
06.2024 - Current
- Assist in the setup and breakdown of all production equipment, ensuring a safe and efficient production environment
- Developed and maintained production databases to ensure accurate tracking and reporting of production data
- Help Artist to locate their position during set
- Help managers in different departments with projects
- Assist in other departments
Sound Engineer
Ramon Cortines of VAPA
12.2021 - Current
- Managed sound systems for various school events, including music programs, choir shows, musicals, plays, conferences, and graduation events
- Developed budgets for musical productions, including equipment rental and purchase decisions
- Collaborated with different departments to coordinate rehearsals, resolve financial issues, and support cast members
- Managed setup and tear-down of sound and music equipment before and after performances to promote efficient workflow
Education
Business Economics
Santa Monica College
Santa Monica, CA06-2026
Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Team Working
- Adaptability
- Patience and composure
- Curiosity
- Creativity
- Communication Skills
- Performance Improvement
- Mentoring
- Sound Systems
- Budgeting Skills
- Knowledge of Finance
- Audio Equipment
- Interpersonal Skills
- Leadership
- Punctuality
- Self Motivation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Usher
The Broad Stage
09.2024 - Current
Production Assistant
The Music Center
06.2024 - Current
Sound Engineer
Ramon Cortines of VAPA
12.2021 - Current
Business Economics
Santa Monica College
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