ANA NAVARRO
Perris
Summary
Skilled bilingual professional with over 12 years of comprehensive office experience. Proven ability to manage confidential information with integrity while efficiently multitasking to meet team objectives in fast-paced environments. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
ACCOUNT MANAGER
STATE FARM
01.2012 - Current
- Assist new and existing clients with insurance and financial products tailored to their budgets and needs, ensuring they receive suitable protection. Utilizing various computer systems, I also review applications for compliance and maintain updated client records.
ASSISTANT MANAGER
FREEWAY INSURANCE
04.2009 - 01.2012
- Acting as a liaison between clients and insurers, I facilitated smooth policy transactions and assisted prospective clients in selecting suitable policies that met their needs. Additionally, I supported daily operations by assisting with customer service, managing client files, and maintaining overall office organization.
Education
Associate of Arts - Social & Behavioral Studies
MORENO VALLEY COLLEGE
06-2024
Associate of Arts - Psychology
MORENO VALLEY COLLEGE
12-2023
High School Diploma - undefined
VALLEY VIEW HIGH SCHOOL
01-2008
Skills
- Typing speed: 40 WPM
- Fluent in Spanish (read, write, speak)
- Client communication & service
- Recordkeeping & data confidentiality
- Familiar with office equipment and routine procedures
- Multi-tasking and time management
Certification
- Valid California Driver’s License
- Active CA Property & Casualty License
- Active CA Life & Health License
- Banking Products Certification
Languages
Spanish
English
Timeline
ACCOUNT MANAGER
STATE FARM
01.2012 - Current
ASSISTANT MANAGER
FREEWAY INSURANCE
04.2009 - 01.2012
Associate of Arts - Psychology
MORENO VALLEY COLLEGE
High School Diploma - undefined
VALLEY VIEW HIGH SCHOOL
Associate of Arts - Social & Behavioral Studies
MORENO VALLEY COLLEGE