ANA COLE

• Teach Grade 8 English at the International School of Walvis Bay using the Cambridge Checkpoint curriculum
• Teach general English to adult learners using the Cambridge Interchange curriculum
• Tutor grade school learners in English
• Develop and present comprehensible and stimulating lesson plans that facilitate all learning styles
• Meet with clients and prospective students to answer inquiries
• Process payments for lessons and consulting services
• Prepare marketing materials and promotional campaigns

• Provide administrative support
• Maintain company database of client information
• Review and maintain subcontractor worksheets
• Process subcontractor payments
• Process government tax payments and manage all accounting duties

• Provide administrative support to 20 site Fellowship Directors
• Provide front-line service support to the PGY3/Fellowship and Ancillary Programs
• Respond to general and application inquiries and act as a program information resource for prospective residents/fellows, divisional faculty, staff and hospital divisions
• Prioritize and draft correspondence, minutes, agendas, curriculum materials and reports
• Process reimbursement requests and invoices
• Arrange and co-ordinate meetings, travel arrangements, interviews and program events
• Coordinate the venues and catering for various large program events while managing their respective budgets
• Prepare program letters and Agreements and coordinate their delivery
• Arrange for approval and signature of various documents
• Input and update information in the POWER Evaluation System for PGY3/Fellowship trainees
• Research and compile information related to the program
• Edit and update the programs website

• Provided administrative support to the Director and Program Coordinator
• Prioritized and draft correspondence, minutes, agendas, curriculum materials and reports
• Process reimbursement requests and invoices
• Arranged and co-ordinate meetings, travel arrangements, interviews and program events
• Coordinated the venues and catering for various large program events while managing their respective budgets
• Proofread and edit program letters and coordinate their delivery
• Arranged for approval and signature of various documents
• Meticulously prepared, tracked and reported program expenditures, statistics and donations
• Courteously interacted with the TDSB, faculty staff, law firms, students, agencies and funders
• Maintained the centralized filing system and the contact, donor and financial databases
• Researched and compile information related to the program
• Assisted students with inquiries
• Edited and updated the LAWS website

• Provided administrative support to a team of five
• Prepared Requests for Proposals and evaluated proponent submissions
• Reviewed resumes and coordinated interviews of candidates
• Sat on the interview panel and enforced HR policies
• Accurately performed computer data analysis of interview scores
• Contacted firms to award employment contracts
• Coordinated client-vendor debriefings
• Meticulously prepared legal agreements, contracts and work schedules
• Researched and compiled information related to specific agreements
• Arranged for authorization, execution and distribution of contract documents and agreements
• Accurately performed Intranet searches to find by-laws, reports and information about various companies
• Reviewed documents from vendors for appropriate execution
• Prepared correspondence to vendors and City departments
• Prepared contract extensions/amendments, revisions and reports
• Edited documents and forms for posting on the internal website
• Processed invoices for payment in a timely manner
• Monitored contract key dates and took necessary action
• Prepared graphs and charts as required
• Coordinated team meetings, prepared agendas and took minutes
• Updated and maintained database of active contracts
• Effectively liaised with various internal and external clients

• Provided administrative support to eight Solicitors and one Director of the Municipal Law Group
• Transcribed Director/Solicitor’s notes
• Typed correspondence, staff and Council reports
• Drafted, proofread, edited and formatted agreements and letters
• Arranged for authorization, execution, and distribution of contracts
• Verified that contract documents have been executed appropriately
• Researched and compile information related to specific agreements
• Researched the City Intranet site to find by-laws and reports
• Liaisoned with operating departments and clients to obtain information
• Arranged and co-ordinate appointments, meetings and interviews
• Set up and maintained correspondence, documents, and files
• Arranged and prepare title and corporate searches
• Assisted Articling students with inquiries

• Provided administrative support for the VPD Program
• Checked, entered, verified and retrieved computerized data
• Courteously answered telephone inquiries from public, schools and doctors for immunization status on individuals
• Effectively assisted callers by interpreting information into Portuguese
• Effectively offered and used language interpretation services for other languages

• Edited, finalized, and faxed reports
• Collected, sorted, and delivered internal mail
• Arranged courier pick-ups and deliveries
• Opened, dated, and reviewed incoming mail
• Maintained active filing system

• Assisted in general reception duties
• Managed the front desk
• Conducted book searches and requests
• Assisted students and faculty with inquiries

• Assisted in administering hearing tests on infants for research purposes
• Assisted in collecting and inputting research data
• Assisted in analysis of research data
• Assisted in recruitment of study participants
• Determined whether volunteers where suitable participants
• Conducted questionnaire interviews with parents
• Assisted in reception and in answering telephones
• Managed membership cards
• Transcribed information using dictation equipment

· Graduated with Honours

· Earned the Outstanding Achievement Award for Attendance

· Earned the ‘People for People’ Certificate