Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Alonso

Winnetka

Overview

11
11
years of professional experience

Work History

Receptionist

One Stop Dental Studio
van nuys
03.2023 - Current
  • Greeted patients warmly and scheduled appointments efficiently.
  • Managed patient records using electronic health record systems.
  • Answered phone calls and addressed patient inquiries promptly.
  • Coordinated with dental staff to ensure smooth office operations.
  • Maintained cleanliness and organization of reception area.
  • Processed patient insurance information and verified coverage details.
  • Assisted in billing tasks by preparing invoices for services rendered.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Updated and recorded customer or client information to maintain accounts.

Receptionist

miracle women clinic
van nuys
01.2022 - 03.2023
  • Greeted patients warmly and scheduled appointments efficiently.
  • Managed patient records using electronic health record systems.
  • Answered phone calls and addressed patient inquiries promptly.
  • Coordinated with dental staff to ensure smooth office operations.
  • Maintained cleanliness and organization of reception area.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.

Front Desk Receptionist

Aerotek
los angels
08.2019 - 02.2020
  • Greeted visitors and directed them to appropriate personnel.
  • Answered phone calls and responded to inquiries promptly.
  • Managed appointment scheduling and organized front desk activities.
  • Handled basic administrative tasks including filing and data entry.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Signed for packages, recorded deliveries, and distributed to personnel.
  • Input customer data into reservation systems and updated to reflect room changes.

DB sale

jewelry sales
Sherman Oaks
07.2017 - 08.2019
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Analyzes new products for defects.
  • Monitor incoming and outgoing products.
  • Estimated time of arrival.

Quality Control Inspector

Classic Cosmetics
Chatsworth
02.2015 - 04.2017
  • Conducted visual inspections of cosmetic products for quality assurance.
  • Utilized color matching tools to ensure product consistency.
  • Documented inspection results and identified non-conformities.
  • Performed tests on raw materials and finished goods for compliance.
  • Maintained cleanliness and organization of inspection areas.
  • Assisted in developing quality control procedures and guidelines.
  • Trained new employees on quality standards and inspection processes.
  • Tested finished goods prior to shipment according to established protocols.

Education

High School Diploma -

Polytechnic High School
Sun Valley
06-2013

Skills

  • Electronic health records
  • Appointment scheduling
  • Patient insurance processing
  • Front desk operations
  • Medical billing
  • Customer relationship management
  • Inventory management
  • Attention to detail
  • Problem solving
  • Conflict resolution
  • Data entry
  • Document control
  • Telephone skills
  • Greeting and seating clients
  • Microsoft Office
  • Bilingual communication
  • Patient record coding
  • Customer service
  • Document scanning
  • Quality reviews

Languages

Spanish
Professional

Timeline

Receptionist

One Stop Dental Studio
03.2023 - Current

Receptionist

miracle women clinic
01.2022 - 03.2023

Front Desk Receptionist

Aerotek
08.2019 - 02.2020

DB sale

jewelry sales
07.2017 - 08.2019

Quality Control Inspector

Classic Cosmetics
02.2015 - 04.2017

High School Diploma -

Polytechnic High School

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Ana Alonso