Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sedrat Almuntaha Ibrahim

Kitchener

Summary

Dynamic and organized professional with experience at Othman's Barbershop Inc., excelling in client relations and appointment management. Proven ability to enhance workflow efficiency and support HR activities. Skilled in data entry and patient scheduling, demonstrating strong interpersonal communication and a commitment to delivering exceptional service.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Receptionist

Othman's Barbershop Inc.
10.2020 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Improved workflow by introducing more efficient document handling and organization practices.
  • Assisted in event planning and execution, ensuring seamless operation of company functions.
  • Improved office organization with meticulous management of appointment scheduling and client databases.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Volunteer

House Of Friendship
01.2021 - 06.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
  • Exhibited excellent communications and customer service relations skills.
  • Collaborated with local organizations to provide food baskets to families in need.
  • Managed food drives that collected nutritious meals for those facing food insecurity within the community.
  • Assisted in organizing local charity events to raise funds for disadvantaged families.
  • Developed communication strategies to promote charity events.
  • Increased public awareness on environmental issues through creation and distribution of informative pamphlets.

Education

High School Diploma -

St Louis Catholic School
80 Young St Kitchener Ontario N2H 4Z1
06-2023

High School Diploma -

St Mary's Catholic School
1500 Block Line Rd Kitchener Ontario N2C 2S2
03-2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Patient scheduling
  • Medical terminology knowledge
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Electronic health records
  • Electronic medical records
  • Companionship and emotional support
  • Insurance authorizations
  • Immunization administration

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Turkish
Professional Working

Timeline

Volunteer

House Of Friendship
01.2021 - 06.2023

Receptionist

Othman's Barbershop Inc.
10.2020 - Current

High School Diploma -

St Louis Catholic School

High School Diploma -

St Mary's Catholic School
Sedrat Almuntaha Ibrahim