An Luo
Edmonton,Canada
Summary
Results-driven professional specializing in social psychology. Proven expertise in academic writing and cross-cultural communication, effectively serving diverse cultural groups while delivering exceptional customer service. Multilingual proficiency in English, Mandarin, and Cantonese complements a solid track record of time management and high-quality output. Career aspirations include leveraging psychological principles to drive team performance and organizational success.
Overview
4
4
years of professional experience
Work History
Chinese Tutor
Superprof
Edmonton, Alberta
10.2023 - Current
- Company Overview: Online Learning Company
- Designed and implemented personalized lesson plans for students worldwide, tailored to individual learning needs and proficiency levels
- Incorporated cultural education to enhance language acquisition
- Received consistent 5-star reviews on the platform for exceptional teaching and student engagement
- Improved students’ confidence and skills in Chinese communication through systematic and engaging instruction
Public Relations Specialist
佛山市上墨纸业 (Foshan Shangmo Paper Co., Ltd.)
Foshan, China
06.2022 - 09.2023
- Company overview: paper manufacturing company.
- Collaborated with various departments to coordinate production and shipping processes.
- Maintained effective communication with domestic and international clients to resolve inquiries, and provide timely updates.
- Assisted in developing public relations strategies to strengthen client relationships, and improve company branding.
- Enhanced the company's online and offline visibility through targeted communication efforts.
Waitress
Lucky Kitchen
Edmonton, Canada
07.2024 - 10.2024
- Company Overview: Chinese Restaurant
- Delivered outstanding customer service in a high-volume dining environment
- Efficiently managed orders, payments, and table turnovers
- Maintained detailed knowledge of menu items to provide informed recommendations
- Provided technical assistance when needed during customer service calls or emails.
Editor Assistant
Creativity Camp
Remote, Guangdong
05.2021 - 06.2022
- Company Overview: An institution dedicated to enhancing children's study abilities.
- Provided editing support for academic and creative projects.
- Proofread and polished written content for clarity and engagement.
- Ensured consistent formatting and adherence to style guidelines.
Education
Bachelor of Arts - Psychology And French, Creative Writing
University of Alberta
Edmonton, Canada05.2027
Skills
- Fluent in English, Mandarin, and Cantonese
- Strong organizational skills
- Exceptional relationship-building abilities
- Editing skills
- Effective presentation skills
- Cross-cultural communication
- Professional writing
Additionalhighlights
- Excellent completed the tutor training course at the University of Alberta, gaining professional knowledge in effective tutoring strategies.
- Consistently balance part-time work, academic responsibilities, and extracurricular activities, demonstrating excellent time management and adaptability.
Leadershipandresearchinvolvement
- Film Club Leader, Led the University of Alberta Film Club (2022–2023), organizing events, discussions, and collaborative projects.
- Research Participant, Contributed to multiple research studies within the Department of Arts, gaining insights into academic research methods and contributing to meaningful projects.
- Research Program Applicant, Currently applying for a research program at the University of Alberta to explore further academic opportunities.
Timeline
Waitress
Lucky Kitchen
07.2024 - 10.2024
Chinese Tutor
Superprof
10.2023 - Current
Public Relations Specialist
佛山市上墨纸业 (Foshan Shangmo Paper Co., Ltd.)
06.2022 - 09.2023
Editor Assistant
Creativity Camp
05.2021 - 06.2022
Bachelor of Arts - Psychology And French, Creative Writing
University of Alberta