Nicole Liu

• Served as a bridge between upper management and branch personnel to facilitate effective communication channels.
• Reviewed purchase orders for accuracy and compliance with company policies before approval, minimizing errors and potential disputes.
• Managed branch inventory, ensuring adequate supply levels for daily operations.
• Developed strong relationships with key suppliers, fostering trust and collaboration that enabled successful negotiations.
• Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
• Generated reports on purchasing activities to support management decisions.

• Provide translation from Mandarin to Cantonese, ensuring it's accurate and culturally appropriate.
• Copywriting advertising materials including radio scripts and TV scripts.
• Proofread materials to ensure adherence to grammatical rules, syntactical structure, and pronunciation of language.

• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Maintained inventory of office supplies and placed orders.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Regularly updated product inventory, ensuring availability of best-selling items for prompt customer delivery.
• Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.

-Event Experience-

• Hyundai at "Asian American Expo" (Jan 2011-Jan2017)
• UnitedHealthcare (May2018)
• Allied Pacific IPA at "AP Urgent Care Center Grand Opening" (Oct 2015)
• AT&T at "Lunar New Year Festival" (Feb 2015)
• Lincoln at "626 Night Market" (July 2013)