I worked as a Charge Nurse on a palliative care unit for 13 years. This rewarding role gave me the opportunity to connect very closely with patients and families. Working primarily evening shifts, managerial support and resources were minimal. I was often required to make decisions autonomously while providing guidance to physicians, nursing staff, patients and their families. During my time on palliative care, I became a strong leader and was able to manage multiple demands while maintaining a commitment to quality service. I have recently decided to step away from nursing and transitioned to a Rural Staffing Clerk position at St. Mary's Hospital in Camrose. The office is responsible for staffing 11 different hospitals within Alberta. Some of the responsibilities in this role include; managing staffing shortages on multiple hospital units, ensuring employee shifts and leaves are coded appropriately for benefit and payroll purposes, following up with managers and employees when issues arise. I have found this role rewarding as it has tapped into and challenged the critical thinking skills I developed through my nursing career while honing my administrative skills. As dynamic as this role is, I do miss the human interaction I found so rewarding as a nurse and volunteer. I am excited for the opportunity to work as a Medical Receptionist as I believe this a great balance of my experience and skills.
Overview
21
21
years of professional experience
Work History
Staffing Clerk
St. Mary's Hospital
Camrose, AB
03.2023 - Current
Ensuring proper staffing levels are maintained within various healthcare facilities to ensure patient safety.
Attending to sick calls and vacancies in a timely matter. Sending and awarding shifts to fill staffing needs.
Coding sick time, absences, additional hours appropriately to ensure employees are paid correctly.
Liaising with department managers when staffing issues arise.
Extensive use of Microsoft Office applications such as Outlook and Teams.
Practicing Registered Nurse
Edmonton General Continuing Care Center
Edmonton, Alberta
05.2006 - 03.2019
Duties involved acting as a Charge Nurse on a 26-bed palliative care unit while managing a heavy patient load.
Worked straight evenings when minimal management present. Required to oversee smooth operation of the unit.
Managed patient and family concerns. Liaised with outside resources as necessary to address concerns.
Secretary
Kelsey Community Society
Kelsey, AB
03.2023 - Current
Create agendas and take minutes during meetings; distribute notes in a timely manner afterwards.
Update contact lists on a regular basis; created new contacts as needed.
Produce and distribute memos, newsletters and other forms of communication.
School Council Chair
J.A. Fife School
Edmonton, AB
09.2020 - 08.2021
Acted as a liaison between students and their guardians, school administration and the Alberta School Council Association (ASCA).
Created agendas and chaired monthly meetings. Submitted a yearly report for the ASCA regarding council activities.
Fundraiser Coordinator/Co-Chair School Council
J.A. Fife School
09.2016 - 08.2020
Coordinated and implemented fundraisers to gain funds towards school activities and resources.
Implemented a fundraiser that sent nearly 3,000 lbs of fresh produce to the Edmonton Food Bank over 3 years.
Assumed responsibility in the abscence of the School council Chair.
Member of the voting board making decision regarding school activities, funding and student and staff concerns.
Practicing Registered Nurse
Royal Alexandra Hospital
Edmonton, Alberta
01.2003 - 05.2006
Worked both Charge Nurse and Floor Nurse on an orthopedic surgery unit.
Education
Diploma - Nursing
Grant MacEwan College
2002
Skills
Confident and effective as a leader
View client satisfaction as critical to a successful outcome
Great critical thinking skills; able to quickly adapt in a dynamic environment
Excellent verbal and written communication skills
Able to prioritize numerous tasks
Can effectively respond in high pressure situations
Conversational French
Able to effectively manage time and multitask
Work efficiently with minimal supervision
Able to work within a team and make difficult decisions while fostering a positive work environment
Extensive experience working collaboratively in a multi-disciplinary environment
Effective at organizing resources in a fast paced environment
Laboratory Support Services Manager at Saint Francis Hospital/ St. Mary's HospitalLaboratory Support Services Manager at Saint Francis Hospital/ St. Mary's Hospital