Amy Bergeron
Sarnia,ON
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Hardworking and passionate job seeker with strong organizational skills and eager to further explore new opportunities. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Manager of Home Support Services
Lambton Elderly Outreach
12.2021 - 02.2023
- Managed daily operations of elderly outreach programs, ensuring quality service delivery and client satisfaction.
- Coordinated staff schedules and training sessions to optimize team performance and enhance service efficiency.
- Developed and implemented program improvements, leading to enhanced community engagement and resource utilization.
- Oversaw budget management for outreach projects, ensuring adherence to financial guidelines and effective resource allocation.
- Collaborated with local organizations to establish partnerships that expanded service offerings for clients.
- Evaluated program outcomes and client feedback to inform strategic decisions and enhance service delivery models.
- Trained new employees on organizational policies, procedures, and best practices in elder care support services.
Registered Practical Nurse
Bluewater Health
06.2018 - 10.2021
- Administered medications and monitored patient responses to ensure optimal care outcomes.
- Collaborated with healthcare teams to develop and implement personalized care plans for patients.
- Assisted in wound care management, promoting healing and preventing infection through best practices.
- Educated patients and families on health maintenance, treatment options, and medication adherence.
- Conducted routine assessments to evaluate patient conditions, documenting changes accurately in medical records.
- Supported infection control protocols by maintaining clean and safe environments for patients and staff.
- Utilized electronic health record systems to document patient data efficiently and maintain confidentiality.
- Contributed to a positive work environment by actively participating in team meetings and offering support to colleagues as needed.
- Trained new nursing staff on procedures, fostering a collaborative team environment focused on quality care.
Education
Graduate Certificate - Registered Practical Nursing Program
Lambton College
Sarnia04-2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Cross-functional teamwork
- Documentation and reporting
- Policy implementation
- Conflict resolution
- Policy and procedure development
Languages
English
Full Professional
Timeline
Manager of Home Support Services
Lambton Elderly Outreach
12.2021 - 02.2023
Registered Practical Nurse
Bluewater Health
06.2018 - 10.2021
Graduate Certificate - Registered Practical Nursing Program
Lambton College
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