Stephanie Bordlemay
Lancaster
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
1
1
Certification
Work History
In Home Support Services
State Of California
Lancaster
03.2024 - 03.2025
- Assisted patients with daily living activities, such as bathing, grooming and dressing.
- Recorded detailed notes on patient condition and treatment plans.
- Administered oral medication, injections, IV therapy or catheterizations when necessary.
- Monitored patient vital signs and administered medications according to physician's instructions.
- Responded promptly to all requests from physicians, nurses and other staff members.
- Observed changes in patient behavior or physical condition and reported any issues immediately.
- Changed wound dressings as directed by doctors, nurses, caregivers.
- Maintained a clean, safe environment in the patient's room or area of residence.
- Ensured that all medical supplies were stocked appropriately at all times.
- Managed multiple tasks simultaneously while providing quality care for each patient.
- Collaborated with healthcare professionals to ensure proper care for each individual patient.
- Explained medical procedures and treatments to patients in simple language they could understand.
- Provided emotional support to patients and their families during difficult times.
- Transported patients between hospital departments or outside facilities for tests or treatments.
- Encouraged patients to participate in therapeutic activities, such as exercise programs or leisure activities.
- Identified potential safety risks within the home environment for elderly individuals.
- Assisted with patient admissions, discharges and transfers.
- Assisted with mobility issues including transferring patients from bed to wheelchair.
- Restocked unit frequently with necessary medical supplies.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Kept instruments and equipment clean and sanitized.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Built strong and trusting rapport with clients and loved ones.
- Organized oral medications for clients following dosage and schedule requirements.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Helped clients get in and out of beds and wheelchairs.
Receptionist
Pampered Pooch Salon
Palmdale
10.2022 - 02.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Updated and recorded customer or client information to maintain accounts.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Environmental Services Housekeeper
Henry County Medical Center
Paris
07.2021 - 12.2022
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
- Stocked linen closets with fresh linens as needed.
- Kept storage areas organized and free of clutter by disposing of unused items appropriately.
Assembly Line Worker
Pottery Direct
McKenzie
01.2020 - 06.2021
- Worked quickly and efficiently while maintaining high standards of quality control.
- Ensured work areas were kept clean and organized at all times.
- Followed standard operating procedures while performing tasks on the assembly line.
- Verified accuracy of assembled parts before moving them down the line for further processing.
- Assembled components of a variety of products, adhering to production specifications.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Built and packaged products to comply with multiple work orders and deadlines.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
Education
High School Diploma -
Five Keys Charter High School
Los Angeles, CA06-2025
Skills
- Multitasking
- Attention to Detail
- Customer Service
- Organization
- Recordkeeping
- Microsoft Office
- Microsoft Word
- Organizational Skills
- Patient care
- Customer service
- Scheduling appointments
- Effective communication
- Problem solving
- Time management
- Friendly, positive attitude
- Teamwork and collaboration
- Communication
- Flexible and adaptable
- Problem-solving
- Leadership
- Calm under pressure
- Attention to detail
- Active listening
- Dependable and responsible
- Critical thinking
- Decision-making
Certification
- CPR
- First Aid Certified
- AED/Injury And Universal Precautions
Timeline
In Home Support Services
State Of California
03.2024 - 03.2025
Receptionist
Pampered Pooch Salon
10.2022 - 02.2023
Environmental Services Housekeeper
Henry County Medical Center
07.2021 - 12.2022
Assembly Line Worker
Pottery Direct
01.2020 - 06.2021
High School Diploma -
Five Keys Charter High School
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