Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amy Liu

Rancho Cucamonga,CA

Summary

Dynamic and adaptable professional with a proven track record at 8090 Boba Ave, excelling in fast-paced environments through exceptional time management and customer service skills. Demonstrated ability to master complex tasks, achieving consistently high customer satisfaction. Fluent in Chinese and English, adept at fostering positive customer interactions and resolving issues with efficiency.

In addition, I am a very loyal customer of Pop Mart. I have a display wall at home dedicated to Pop Mart.

Overview

2
2
years of professional experience

Work History

Little Swan Bakery&Coffee

Cashiers
05.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Worked in a Milk Tea Shop for Two Years

8090 Boba Ave
06.2022 - 12.2023
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Fluent in Chinese and English, and patient with customers.

Education

Mt San Antonio College
Walnut, CA

Skills

  • Manual Dexterity
  • Time Management
  • Customer Service
  • Problem Solving
  • Decision Making
  • US Driver's License
  • Interpersonal Skills

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Timeline

Little Swan Bakery&Coffee

Cashiers
05.2024 - Current

Worked in a Milk Tea Shop for Two Years

8090 Boba Ave
06.2022 - 12.2023

Mt San Antonio College

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Amy Liu