Amy Barnes
Summary
Dynamic Transit Operator with Metrobus Transit, skilled in safe driving practices and passenger assistance. Proven ability to adapt to changing weather conditions and navigate routes efficiently, ensuring safety and satisfaction. Recognized for fostering teamwork and maintaining a professional demeanor, contributing to a positive work environment and enhancing overall service quality.
Overview
34
34
years of professional experience
Work History
Transit Operator
Metrobus Transit
12.2012 - 10.2024
- Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
- Communicated effectively with diverse populations through strong interpersonal skills and cultural sensitivity when interacting with passengers from varied backgrounds.
- Acted as a positive representative of the transit company by maintaining a professional appearance and demeanor at all times while on duty.
- Monitored weather conditions closely during operation hours to make informed decisions regarding route adjustments for passenger safety.
- Completed required paperwork, including timesheets, incident reports, and maintenance logs to ensure accurate recordkeeping.
- Participated in ongoing training programs to stay current on industry regulations and best practices for safe transit operations.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Operated with safety and skill to avoid accidents and delays.
- Followed company policies and procedures and maintained compliance with standards.
Housekeeper
Eastern Health
01.2010 - 01.2011
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Operations Manager
SUBWAY®Restaurants
04.1997 - 09.2010
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Secretary
Bridger Design Associate
01.1996 - 08.1997
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Laborer
Student Summer Job
06.1990 - 09.1993
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Education
Secretarial Science Diploma - Secretarial Science
Keyin College
St. John's, NL12-1996
High School Diploma -
Enright Memorial All-Grade School
St. Joseph’s 06-1993
Skills
- Traffic regulations compliance
- Safe driving practices
- Pre-trip inspections
- Adaptable to change
- Passenger assistance
- Defensive driving techniques
- Accident prevention
- Route navigation
- Weather condition adaptation
Languages
English
Timeline
Transit Operator
Metrobus Transit
12.2012 - 10.2024
Housekeeper
Eastern Health
01.2010 - 01.2011
Operations Manager
SUBWAY®Restaurants
04.1997 - 09.2010
Secretary
Bridger Design Associate
01.1996 - 08.1997
Laborer
Student Summer Job
06.1990 - 09.1993
Secretarial Science Diploma - Secretarial Science
Keyin College
High School Diploma -
Enright Memorial All-Grade School
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