Amrutha Sringeri Balakrishna
Summary
Dynamic and results-driven professional with over 5+ years of leadership experience in customer-facing, fast-paced environments. Skilled at supervising daily workflows, training staff, and ensuring high standards of service and cleanliness in fast-paced environments. A quick learner with strong problem-solving abilities, I excel at keeping teams organized, motivated, and focused under pressure. Known for leading by example, handling difficult situations calmly, and consistently delivering a positive customer experience.
Overview
11
11
years of professional experience
Work History
Food Service Supervisor
The Chopped Leaf
12.2022 - Current
- Lead a team of 3+ staff to deliver consistent customer service and high food quality standards.
- Handled employee scheduling, shift management, and on-the-job training.
- Resolved customer complaints, implemented service improvements, and maintained guest satisfaction ratings.
- Maintained inventory, liaised with suppliers, and ensured cost-effective stock management.
- Conducted regular performance reviews and provided coaching to enhance productivity.
- Maintained compliance with food safety and labour standards.
Assistant Restaurant Manager
Eating Love Pizzeria
01.2019 - 09.2022
- Managed day-to-day restaurant operations, including staff management, budgeting, and vendor relations.
- Oversaw all administrative functions: hiring, payroll inputs, training, and employee evaluations.
- Responded efficiently to customer concerns, leading to improved customer retention.
- Produced weekly/monthly financial and operations reports for senior leadership.
- Ensured smooth coordination between kitchen and front-of-house teams to maintain service standards.
Studio Manager (Part Time)
Amrutha Bindu Yoga
01.2020 - 01.2022
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Streamlined studio operations by implementing efficient scheduling and project management systems.
Senior Dietitian & Food Service Coordinator
Surgeon's Hospital
05.2014 - 01.2018
- Supervised pantry operations and meal service, ensuring quality and nutrition compliance.
- Collaborated with medical teams to develop nutrition plans and standardized menus for patients.
- Delivered educational sessions and developed materials for patient counselling.
- Handled patient records, lab data, and collaborated with multidisciplinary teams.
Education
Safe Check Advanced Food Safety Certification -
Safe Check
01.2023
Bachelor of Science - Food, Nutrition & Dietetics
Mangalore University
05.2014
Skills
- Office management expertise
- Exceptional customer service
- Conflict resolution expertise
- Proficiency in Microsoft Office Suite
- Experienced with Google Workspace tools
- Adept at using scheduling applications
- Tech-savvy mindset
- Schedule coordination
Timeline
Food Service Supervisor
The Chopped Leaf
12.2022 - Current
Studio Manager (Part Time)
Amrutha Bindu Yoga
01.2020 - 01.2022
Assistant Restaurant Manager
Eating Love Pizzeria
01.2019 - 09.2022
Senior Dietitian & Food Service Coordinator
Surgeon's Hospital
05.2014 - 01.2018
Safe Check Advanced Food Safety Certification -
Safe Check
Bachelor of Science - Food, Nutrition & Dietetics
Mangalore University
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