Amritpal Kaur
Kelowna,BC
Summary
Customer-focused professional with exemplary history of leading retail teams to unprecedented sales volumes. Deploys strategic long-range planning, expense control, and innovative sales strategies and demonstrates constant readiness to meet consumer needs. Motivates and inspires team members to engage with customers and grow business.
Overview
3
3
years of professional experience
Work History
Retail Store Supervisor
RJames Fuel zone
Kelowna, British Columbia
09.2022 - 12.2024
- Supervised cashiers and stockers to ensure efficient task performance.
- Assisted the owner in hiring and training new team members.
- Assigned duties to cashiers and shelf stockers based on operational needs. Procured merchandise for resale while monitoring supply shortages.
- Prepared work schedules aligned with business requirements.
Sold merchandise and authorized returns as necessary. - Authorized customer payments via cheque efficiently.
Resolved customer complaints to enhance satisfaction and retain loyalty.
Computer Technician
CNB Computers
Mississauga, Ontario
10.2021 - 08.2022
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Trained users to operate and manage hardware and software.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
Education
High School Diploma -
St. Clair College
Mississauga, ON04-2021
Skills
- Inventory management
- Staff training
- Visual merchandising
- Customer service
- Performance evaluation
- Effective communication
Timeline
Retail Store Supervisor
RJames Fuel zone
09.2022 - 12.2024
Computer Technician
CNB Computers
10.2021 - 08.2022
High School Diploma -
St. Clair College