Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Amritpal Kaur

Surrey,BC

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Canadian choice
Khanna, Punjab
09.2020 - 12.2024
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Analyzed data from surveys or feedback forms to identify opportunities for improvement.
  • Established processes for monitoring customer satisfaction levels.
  • Communicated regularly with customers to gain insights into their needs.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Assistant Manager

universal info tech
Patiala , Punjab
08.2017 - 09.2019
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Monitored employee attendance records, timekeeping, and payroll information.

Education

Health And Office Administration - Business

Heritage College
Surrey, BC
03-2024

Bachelor of Arts - Economic Studies

Calorx Teachers University
Ahmedabad
05-2015

Skills

  • Customer Service
  • Store Opening and Closing
  • Taking Orders
  • Teamwork and collaboration
  • Multitasking

Languages

  • English
  • Punjabi

Accomplishments

  • Developed relationships with new clients and typically exceeded sales goals.
  • Consistently maintained high customer satisfaction ratings.
  • Led team to achieve, earning recognition from upper management and financial reward.

Timeline

Assistant Manager

Canadian choice
09.2020 - 12.2024

Assistant Manager

universal info tech
08.2017 - 09.2019

Health And Office Administration - Business

Heritage College

Bachelor of Arts - Economic Studies

Calorx Teachers University

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Amritpal Kaur