AMRIT PAL KAUR
Brampton,ON
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
Work History
Food Service Supervisor
A&W
01.2023 - Current
- Supervise, coordinate, and schedule the activities of staff who prepare, portion and serve food.
- Estimate and order ingredients and supplies required for meal preparation.
- Establish work schedules and procedures.
- Maintain records of stock, repairs, sales, and wastage.
- Train staff in job duties, and sanitation and safety procedures.
- Ensure that food and service meet quality control standards.
- May determine related food and labor costs.
- Prepare budget and cost estimates of inventory and stock.
- Address customers’ complaints or suggestions to ensure customer satisfaction.
Junior assistant
Law firm Hoshiarpur
01.2015 - 01.2020
- Assisted attorneys in preparing legal documents and case files for court presentations.
- Organized case materials, ensuring all documentation was accurate and accessible.
- Coordinated client communications, scheduling meetings, and managing correspondence effectively.
- Maintained up-to-date knowledge of legal procedures and firm policies to enhance workflow efficiency.
- Collaborated with team members to streamline administrative processes within the office.
- Provided mentorship to new assistants on firm protocols and document preparation methods.
- Supported sales efforts by creating presentations and marketing materials that showcased company offerings effectively.
- Assisted with project management for timely completion and positive outcomes.
- Took calls to set appointments, answer questions and resolve concerns.
- Assisted manager in all aspects of business operations.
Education
International Business Management and Logistics
ST Clair
01.2021
Masters - Commerce
Punjab University
01.2017
Bachelor of Commerce - undefined
Punjab University
01.2015
Skills
- Excellent organizational skills
- High energy level
- Self- motivated
- Ability to work in team environment
- Excellent communication skills
- Open minded
- Desire to learn
- Close observation
- Knowledge of MS word and MS excel
- Effective time management and professionalism
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Food Service Supervisor
A&W
01.2023 - Current
Junior assistant
Law firm Hoshiarpur
01.2015 - 01.2020
Masters - Commerce
Punjab University
Bachelor of Commerce - undefined
Punjab University
International Business Management and Logistics
ST Clair