ANKITA
Brampton,Canada
Summary
Energetic and organized, with keen ability to manage teams and ensure customer satisfaction. Possesses solid understanding of food safety regulations and effective staff training techniques. Able to drive operational efficiency and create positive dining experience for guests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
A&W® Restaurants
05.2023 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Established and managed team schedules and shift assignments.
- Tracked food production levels, meal counts, and supply costs.
- Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Monitored food preparation, production, and plating for quality control.
- Supervised food presentation and plating to enhance visual appeal.
Warehouse Associate
Warehouse Associate
11.2021 - Current
- Managing the inbound logistics of customer goods, as well as inspection and registration of the incoming products
- Communicate with customers regarding their concerns
- Complete daily order fulfilment activities, including preparing order batch paperwork, picking, packing, and shipping preparation
- Process, organize, fulfil product orders for online and wholesale customers with exceptional accuracy
- Follow standard operating procedures (SOPs) for inventory control, logistics management, and order fulfilment to meet operational goal
- Ensure inbound and outbound shipments are accurate and free of damage and errors
- Ensure the efficient and safe operation of all materials handling equipment
- Ensure that the work schedules are correctly implemented and that duties are assigned effectively and completed properly
Administration Assistant
Nice Computer
06.2020 - 09.2020
- Handling general office tasks and administrative duties, such as directing communications between colleagues and customers, organizing schedules and events, entering data, bookkeeping
Education
International Business Management Logistics System -
St Clair College
08.2022
Certification of DEO (Data Entry Operators) -
Nice computer
12.2020
Bachelor of Commerce -
Government college Hoshiarpur
Hoshiarpur, Punjab09.2020
Skills
- Proficient in MS-office
- Highly empathetic
- Hardworking
- Active listener
- Positive team player
- Excellent organizational skills
- Exceptional time management skills
- Great data management skills
- Computer skills
- Adaptability
- Organizational know-how
- Time management
- Prioritization
- Detail-oriented
- Effective communication
- Customer Service skills
- Data entry
- Staff supervision
- Staff leadership
- Schedule management
- Food safety compliance
Languages
English
Professional Working
Hindi
Punjabi
Skills Snapshot
- Organizational know-how
- Time management and Prioritization
- Detail-oriented
- Speed and efficiency
- Effective communication and Customer Service skills
- Data entry
- Proficient in MS-office
Professional Skillset
- Proficient in MS-office [Word, Excel, PowerPoint], POS
- Highly empathetic, hardworking, intelligent, and friendly
- Active listener and positive team player
- Excellent organizational skills
- Exceptional time management skills by finishing all assigned tasks on time
- Great data management skills and computer skills
- Adaptability to work in fast-paced working environment.
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Food Service Supervisor
A&W® Restaurants
05.2023 - Current
Warehouse Associate
Warehouse Associate
11.2021 - Current
Administration Assistant
Nice Computer
06.2020 - 09.2020
Certification of DEO (Data Entry Operators) -
Nice computer
Bachelor of Commerce -
Government college Hoshiarpur
International Business Management Logistics System -
St Clair College
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