Reliable and motivated individual with experience in customer service, office support and teamwork. Strong communicator with a positive attitude, strong work ethic and willingness to learn.
Overview
2
2
years of professional experience
Work History
Concessions Manager
The Cove Waterpark
05.2026 - Current
Led a team of concession employees and provided excellent customer service in a fast-paced environment.
Managed daily operations, including cash, inventory, scheduling and food safety.
Trained and supported new team members in their roles and responsibilities.
Tracked sales and inventory to reduce waste and keep products available.
Responded to customer inquiries and concerns promptly while maintaining high service standards.
Handled cash transactions and kept financial records accurate.
Intake Coordinator
Lorian Health
08.2025 - 07.2026
Processed patient referrals and verified intake documents for complete and accurate admissions.
Reviewed insurance benefits and authorization requirements before admission processing.
Entered orders and referrals into electronic health records accurately.
Worked with clinical teams to resolve missing information and prevent intake delays.
Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Handled a high volume of daily calls while providing reliable office support.
Hostess, Food Runner, Busser, Server
Chili’s
09.2024 - 08.2025
Greeted and seated guests in a timely and friendly manner, ensuring a positive dining experience.
Managed reservations and waitlist to reduce guest wait times and improve table turnover.
Maintained a clean and organized host stand, including menus, reservation books, and other essential materials.
Delivered food and drinks to tables in a prompt and efficient manner.
Assisted servers with tasks such as refilling drinks, clearing tables, and delivering condiments.
Built strong relationships with regular customers, increasing repeat business.
Provided friendly professional service and built positive relationships with regular customers.