Noah Huot
Calgary,AB
Summary
Dynamic professional with a proven track record at Calgary Sports & Entertainment, excelling in customer service and team leadership. Achieved significant improvements in financial accountability through effective cash handling and marketing strategies, while fostering strong vendor relationships. Recognized for attention to detail and problem-solving abilities, enhancing overall operational efficiency.
Overview
6
6
years of professional experience
Work History
Concessions Manager
Calgary Sports & Entertainment
03.2022 - Current
- Implemented effective cash handling procedures, minimizing discrepancies and improving overall financial accountability.
- Collaborated with vendors to negotiate pricing, securing better deals on high-quality products.
- Collaborated with the marketing team to create enticing promotional materials, generating interest in the concessions stand and its offerings.
- Coordinated concession team, food preparation, and storeroom operations.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Purchased food items, supplies and equipment in alignment with strict budgets.
- Developed marketing strategies to promote special offers and drive foot traffic to the concessions stand.
- Provided exceptional customer service experiences by constantly monitoring staff interactions with patrons and offering constructive feedback when necessary.
- Established strong relationships with event organizers, securing prime locations for the concessions stand at various events.
Property Manager
Catalyst Condo Management
09.2020 - 10.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Hosted weekly board meetings and Annal General Meetings
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
Medical Office Assistant
Stone Gate Medical
01.2020 - 09.2020
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
Optometrist Assistant
Airdrie Family Eye Doctors
08.2019 - 12.2019
- Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
- Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
- Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
- Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
- Promoted eye health education, providing informative materials to patients on proper eyewear care and maintenance.
Education
Diploma - Unit Clerk
Medical Reception College
Calgary, AB06-2019
Diploma - Medical Office Assistant
Medical Reception College
Calgary, AB05-2019
Diploma - Hospitality Management And Tourism
Southern Institution of Technology
Calais, AB05-2017
High School Diploma -
St. Martin De Porres
Airdrie, AB01-2015
Skills
- Customer service
- Food prep
- Menu planning
- Marketing
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Customer satisfaction
- Team leadership
- Effective communication
Languages
English
Calgary White Hat Nomination
Nominated for the Calgary white Hat award 3 Years in a row
Timeline
Concessions Manager
Calgary Sports & Entertainment
03.2022 - Current
Property Manager
Catalyst Condo Management
09.2020 - 10.2021
Medical Office Assistant
Stone Gate Medical
01.2020 - 09.2020
Optometrist Assistant
Airdrie Family Eye Doctors
08.2019 - 12.2019
Diploma - Unit Clerk
Medical Reception College
Diploma - Medical Office Assistant
Medical Reception College
Diploma - Hospitality Management And Tourism
Southern Institution of Technology
High School Diploma -
St. Martin De Porres
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