Ammiel Eloi
Ottawa,ON
Summary
Travail administratif polyvalent et service à la clientèle avec plus de 10 ans d'expérience dans le secteur de l’assurance, de pension de vieillesse et réclamation. Cherche à tirer parti de mes compétences démontrées en matière de communication et de gestion. Capacité d’adaptation rapide. Produire des rapports mensuels à la suite des cotisations reçues des particuliers et des établissements enregistrés. Prioriser les tâches.
Compassionate PSW with background in providing essential care and support to individuals in need. Proven ability to assist with daily activities and foster safe and comfortable environment. Demonstrated skills in patient care and effective communication.
Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.
Healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness.
Experienced Residence Villa des Brises and solid competence in Home care knowledgeable about safe patient ambulation, personal grooming assistance, and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills. Compassionate psw with background in providing essential care and support to individuals in need. Proven ability to assist with daily activities and foster safe and comfortable environment. Demonstrated skills in patient care and effective communication.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PSW
Aidexpress
06.2024 - 09.2025
- Delivered compassionate personal care to clients, enhancing daily living experiences and promoting independence.
- Assisted clients with mobility and personal hygiene, ensuring comfort and dignity in all interactions.
- Maintained accurate records of client progress and needs, facilitating effective communication with healthcare teams.
- Implemented individualized care plans, adapting to changing client conditions and preferences for optimal support.
- Collaborated with multidisciplinary teams to coordinate comprehensive care services tailored to each client's requirements.
- Developed positive relationships with clients, fostering trust and improving overall well-being through attentive support.
- Evaluated client environments for safety risks, recommending modifications to enhance accessibility and reduce hazards.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
PSW
Optinursing
01.2024 - 09.2025
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
Inspecteur/ Dépisteur
Office national d’assurances vieillesse (ONA)
12.2013 - 09.2023
- Service à la clientèle fournissant des services à la population en personne, par téléphone, écrit et voie électronique dans un contexte multiservice, comme un centre d’appels ou un guichet de service.
- Diriger quotidiennement des réunions de travail pour partager des mises à jour importantes avec ses coéquipiers et s'assurer que l'équipe se rassemble en fin de journée.
- Faire des recouvrements non payés pour l’institution
- Préparer et émettre des bordereaux aux entreprises enregistrées
- Dépister les individus et entreprises qui ne sont pas enregistrées
- En charge des rapports mensuels et annuellement
Service à la clientèle
Protection civile
04.2011 - 12.2013
- -Renseigner les clients sur les produits de l’entreprise.
- -Traitement des messages reçus par mails ou par téléphone.
- -Mettre à jour le répertoire de l’entreprise périodiquement.
- -Création et mise des dossiers des clients dans le système informatique.
- -Faire les retours d’appels des concernés
Agent téléphonique
(GVC)Groupe de la protection civile
03.2010 - 03.2011
- -Gérer les appels entrants pour donner les informations aux publics et les diriger aux bons endroits.
Education
High School Diploma -
University D'état D'Haiti (UEH)
Haiti 09-2010
PSW - RAC PSW
Vision Avenir
Gatineau, QC11-2025
Skills
- Interpersonal and communication skills
- Rédaction professionnelle
- Organizational skills
- -Discernement et discrétion dans la prise de décision pour choisir ou proposer une marche à suivre parmi diverses possibilités
- Autonomous and team-oriented work
- Consistent attendance
- Punctuality
- -Souplesse et adaptabilité pour traiter des situations variées
- -Excellentes aptitudes en matière d’écoute et de compréhension
- Ability to work various shifts
- Mobility assistance
- Personal hygiene assistance
- Emotional support
- Patient care
- Social support
Languages
English
Professional Working
Certification
- PCW - Personal Care Worker
- PCHM - Personal Care Homemaker
- PCA - Personal Care Aide
- Vision Avenir RAC
- Certified PSW, Aidexpress - Optinursing and Villa des brises
Timeline
PSW
Aidexpress
06.2024 - 09.2025
PSW
Optinursing
01.2024 - 09.2025
Inspecteur/ Dépisteur
Office national d’assurances vieillesse (ONA)
12.2013 - 09.2023
Service à la clientèle
Protection civile
04.2011 - 12.2013
Agent téléphonique
(GVC)Groupe de la protection civile
03.2010 - 03.2011
High School Diploma -
University D'état D'Haiti (UEH)
PSW - RAC PSW
Vision Avenir