Victoria Sharpe
North Bay,Canada
Summary
A dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PSW
Plan A
North Bay, Ontario
01.2023 - Current
- Helping multiple Long term Care Homes in Nipissing Distract
- Performing PSW duties for assisting residents in their activities of daily living
- Provided personal care assistance and support to clients, including bathing, dressing, grooming, toileting and mobility.
- Maintained a clean and safe environment for the client by performing light housekeeping duties.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Laundered clothing and bedding to prevent infection.
Owner/Operator
Lash Out Hair and Beauty
North Bay, Ontario
01.2019 - 01.2023
- Greeting and assisting clients with desired look
- Scheduling bookings with clients
- Lash technician and hair stylist
- Sales of beauty and hair products at home studio
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Hair Stylist/Reception
Chatters/Enviro Trends
North Bay, Ontario
01.2016 - 01.2019
- Greet and assist clients with their desired look
- Managed the appointment book and online bookings
- Constantly exceeded monthly sales goals.
- Helped with opening and closing the store.
- Bank deposits
- Collected payment from customers and scheduled next appointments.
- Supervised front-end of salon, booked appointments, and inventoried sales area
- Answered customer inquiries regarding product features, pricing, and availability.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled customer complaints in a professional manner.
Education
Ontario College Diploma - Law Clerk
Canadore College
North Bay, ON04-2026
PSA Certified -
11.2022
GPA certified -
09.2022
Skills
- Computer skills
- Verbal and written communication
- Office administration
- Professionalism
- Phone and email etiquette
- Conflict resolution
- Highly motivated
- Task prioritization
- Organizational skills
- Interpersonal skills
- Customer satisfaction
- Detail-oriented
- Documentation skills
- Booking systems
- Follow-up skills
- Email management
- Excellent communication
- Microsoft office
Certification
- CPR and First-Aid Certifications Current (BLS)
- Mask fitted
- Vulnerable Sector Checked
- GPA Certified
- Vaccinated
Education
true,other
Volunteer Experience
Morin Residential Special Care Home, 01/01/16, 12/31/18, North Bay, Ontario, Engage clients in social-recreational activities
Timeline
PSW
Plan A
01.2023 - Current
Owner/Operator
Lash Out Hair and Beauty
01.2019 - 01.2023
Hair Stylist/Reception
Chatters/Enviro Trends
01.2016 - 01.2019
Ontario College Diploma - Law Clerk
Canadore College
PSA Certified -
GPA certified -
Similar Profiles
Ting Ting HouTing Ting Hou
Personal Support Worker at Plan APersonal Support Worker at Plan A
Veronica CookVeronica Cook
Personal Support Worker at Plan APersonal Support Worker at Plan A
AJOKE OWOSHAGBAAJOKE OWOSHAGBA
Personal Support Worker at Plan APersonal Support Worker at Plan A
Joscelin LevesqueJoscelin Levesque
Truck Driver at Carmen TransportationTruck Driver at Carmen Transportation
BLESSING AZONUBIBLESSING AZONUBI
Personal Support Worker at Marina Point VillagePersonal Support Worker at Marina Point Village