Ammar Rafaqat
Mississauga,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
The Source
Mississauga, ON
06.2022 - Current
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Greet and assist customers with their needs while providing excellent customer service.
- Selling customers add-ons to their products, such as additional warranties to their products.
- Weekly and Monthly targets given for product sales as well as warranties.
- Utilize bilingual skills to guide and make conversations with customers.
- Exceeded customer satisfaction by finding creative solutions to problems.
Cashier
Paradies Legardere
Mississauga, ON
04.2022 - 06.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Learned roles of other departments to provide coverage and keep store operational.
Sales/Leasing Consultant
Meadowvale Honda
Mississauga, ON
10.2021 - 01.2022
- Use CRM 360 to track leads, source customers, and generate traffic for the company.
- Stay up to date and keep track with customer records via AutoAlert.
- Prospected for new sales and leasing customers via telephone, email and direct mail.
- Sell or upgrade vehicles to various customers depending on their needs.
- Completed delivery of sold and leased products to customers within promised timeframes.
- Make contracts and bill of sales for customers using 180.
- Follow up on new car inventory and customer payouts using Ebiz.
- Accomplishments include exceeding monthly sales target in under 2 weeks, reaching 43% of said target in one week.
Sales Associate
iStore
Mississauga, ON
03.2019 - 03.2020
- Engaged customers in friendly, professional dialogue to determine needs.
- Provided accurate information about products, prices and services.
- Maintain updated knowledge of current technology and gadgets.
- Greet and assist customers with their needs while providing outstanding customer service.
- Utilize bilingual skills to guide and make conversation with customers.
- Accomplishments include exceeding all sales targets given, obtaining the title of top salesperson for 3 months in a row, winning 2 sales competitions.
Cashier/Delivery Coordinator
Tim Hortons
Mississauga, ON
05.2018 - 04.2019
- Perform cashier duties in store and at the drive thru station.
- Process over 100 payment transactions daily using cash, credit and debit cards.
- Maintain overall store cleanliness while completing side tasks with others as a collaborative team.
- Brew, prepare, and serve beverages in a timely manner while using suggestive selling to promote and serve food items to customers.
Education
High School Diploma -
Acension of Our Lord Secondary School
Mississauga, ON06-2018
Skills
- Client Account Management
- Business Development
- Payment Processing
- Customer Needs Assessment
- Sales Development
- Upselling
- Written and Oral Communication Skills
- Exceeds Sales Goals
- Merchandising Knowledge
Languages
English
Native/ Bilingual
Urdu
Professional
Hindi
Professional
Punjabi
Limited
Comfortable Working With Various Databases
- EBiz
- Auto180
- Auto Alert
- CRM 360
- Microsoft Office (Word, Excel, Powerpoint, etc.)
References
References available upon request.
Timeline
Sales Associate
The Source
06.2022 - Current
Cashier
Paradies Legardere
04.2022 - 06.2022
Sales/Leasing Consultant
Meadowvale Honda
10.2021 - 01.2022
Sales Associate
iStore
03.2019 - 03.2020
Cashier/Delivery Coordinator
Tim Hortons
05.2018 - 04.2019
High School Diploma -
Acension of Our Lord Secondary School
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