Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Front Desk Manager at Best Western Hotel Maple Rid
Best western hotel maple ridge
Surrey, BC
08.2018 - 12.2023
Completed financial audits on scheduled basis.
Resolved guest complaints promptly and followed-up to verify restored satisfaction.
Front Desk Agent, Best Western Hotel, Coquitlam,
Best western
Coquitlam, British Columbia
04.2019 - 04.2023
Kept accurate records of guest transactions.
Answered phones, responded to inquiries, and took messages.
Bc Housing Staff
Tcs
Surrey, British Columbia
04.2018 - 04.2023
Assisted in the preparation of reports and presentations, utilizing various software tools.
Handled customer inquiries via phone and email, providing timely and effective solutions.
Sandwich Artist
Subway
Coquitlam
Maintained safe food handling practices to prevent germ spread.
Stored food properly to prevent spoilage, cross-contamination and illnesses.
Education
Diploma - Diploma in General Education
Langara College
Vancouver, None
05-2021
High School Education - Non Medical
Lyallpur Khalsa College
Jalandhar Punjab
01-2016
Skills
Project management
Report preparation
Data analysis
Crisis management
Positive attitude
Languages
Punjabi
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Certification
First aid certificate
Class 5 license
Food safety
References
References available upon request.
Timeline
Front Desk Agent, Best Western Hotel, Coquitlam,
Best western
04.2019 - 04.2023
Front Desk Manager at Best Western Hotel Maple Rid