Amit Rawat
Abbotsford,BC
Summary
Motivated and tech-savvy individual with excellent communication skills and a passion for providing technical support. Equipped with strong problem-solving abilities, technical troubleshooting knowledge, and a fully set up home office. Eager to deliver exceptional service to customers and ensure a seamless support experience. Committed to learning fast and providing top-notch assistance from day one.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Kin's farm market
Abbotsford, British Columbia
01.2022 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Communicated regularly with customers to gain insights into their needs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Education
Bachelor's of Computer Information Systems - Computer Information Systems
University of The Fraser Valley
Abbotsford, BC07-2017
Skills
- Customer service
- Conflict resolution
- Operational strategy
- Sales support
- Customer relationship management
- Data analysis
- Time management
- Communication skills
- Customer rapport
Timeline
Assistant Manager
Kin's farm market
01.2022 - Current
Bachelor's of Computer Information Systems - Computer Information Systems
University of The Fraser Valley
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