AMIT KUMAR
Courtice
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
5
5
years of professional experience
Work History
Shift Manager
Wendy's
01.2023 - 07.2023
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Tracked receipts, employee hours, and inventory movements.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Scheduled staff to establish adequate coverage during peak business hours.
- Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
- Monitored and analyzed sales data to identify trends and adjust strategies accordingly, staying ahead of market demands.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Managed staff hiring, training and supervision.
Computing Solutions Advisor
Best buy
10.2022 - 12.2022
- Selling products and meeting customer's needs
- Advising customers with all the specifications of computers, laptops, Camera, Monitors and keyboards, printers and cables and accessories
- Managing sales on cash, debit and credit transactions
- Submitting activities and result reports such as daily sales targets to management
- Expert in Apple product like iMac, iPad, MacBook including apple watch and air pods
- Expertise in Windows computers including gaming PCs.
- Analyzed complex problems to develop effective strategies, resulting in successful project outcomes.
Shipping Receiving Clerk
Assured packaging
10.2021 - 09.2022
- Dealing with all incoming and outgoing including chemicals and components
- Maintaining and monitoring all the receiving and shipping documents
- Prepare items for shipping, noting item contents, delivery methods and other logistical details
- Maintain a clearly organised workspace
- Tracking inventory, keeping accurate records, packaging and weighting items
- Printing shipping labels and postage, inspecting goods received for damage, and distributing products to other departments.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Sales Representative
Bharat Electronics
12.2018 - 08.2021
- Adjust content of sales presentations by studying the type of sales outlet or trade factor
- Monitoring competition by gathering current marketplace information on pricing, products and new products, delivery schedules and merchandising techniques
- Resolving customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.
Education
GRADUATE CERTIFICATE IN IT - MOBILE AND SOFTWARE DEVELOPMENT
Algoma University
05.2022
BACHELOR IN COMPUTER SCIENCE(IT) - INFORMATION TECHNOLOGY
Himalayan University India
07.2018
DIPLOMA IN ELECTRICAL ENGINEERING - ELECTRICAL ENGINEERING
HPTSB
HIMACHAL PRADESH06.2014
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Staff Motivation
- Accurate money handling
- Punctual and Reliable
- Training and mentoring
- Customer Service
Skills
- Team Management
- Professional and Reliable
- Handling Cash, Debit & Credit
- Quick learner and good listener
- Problem-Solving
- Excellent Computer Literacy
- Time management
- Strong Communication
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Shift Manager
Wendy's
01.2023 - 07.2023
Computing Solutions Advisor
Best buy
10.2022 - 12.2022
Shipping Receiving Clerk
Assured packaging
10.2021 - 09.2022
Sales Representative
Bharat Electronics
12.2018 - 08.2021
GRADUATE CERTIFICATE IN IT - MOBILE AND SOFTWARE DEVELOPMENT
Algoma University
BACHELOR IN COMPUTER SCIENCE(IT) - INFORMATION TECHNOLOGY
Himalayan University India
DIPLOMA IN ELECTRICAL ENGINEERING - ELECTRICAL ENGINEERING
HPTSB
Similar Profiles
Terrance ScottTerrance Scott
Crew Member at Wendy'sCrew Member at Wendy's
Yejide Adeniyi KosokoYejide Adeniyi Kosoko
Crew Member at Wendy'sCrew Member at Wendy's
Marquise RollinsMarquise Rollins
Team Member at Wendy'sTeam Member at Wendy's
Hannah GreenHannah Green
Crew Member at Wendy'sCrew Member at Wendy's
Katelyn CachiaKatelyn Cachia
Waitress at Pilar's CateringWaitress at Pilar's Catering