Amit Kumar
Brampton,ON
Summary
Seasoned Medical Office Administrator adept at coordinating records, managing schedules and working with insurance companies. Knowledgeable about medical billing and recordkeeping requirements. Pursuing a new professional challenge with room for advancement.
Overview
2
2
years of professional experience
Work History
Medical Office Administator
Northgate Medical Centre
03.2023 - Current
- Streamlined medical office operations by implementing efficient scheduling and appointment management systems.
- Enhanced patient satisfaction with timely follow-ups and communication regarding their appointments and test results.
- Reduced errors in billing and insurance claims processing by maintaining accurate patient records and staying updated on industry regulations.
- Supported physicians in providing high-quality patient care through effective organization of medical records, lab results, and diagnostic reports.
Senior Member Services Representative
Planet Fitness Gym
06.2022 - Current
- Enhanced member satisfaction by providing timely and accurate information on products and services.
- Increased customer retention through exceptional service, addressing concerns, and resolving issues promptly.
- Streamlined processes for member account maintenance, resulting in improved efficiency and accuracy.
- Collaborated with team members to develop strategies for improving overall customer experience.
Education
Diploma - Medical Office Administrator
Mohawk College
Mississauga, ON04.2024
No Degree - Medical Science
Goverment Senior Secondary School
Rampura Phul04.2019
Skills
- Project Management
- Appointment Setting
- Transcription
- Collections Experience
- Medical Terminology Expertise
- Customer Service
- Payment Processing
- Transcription of Medical Notes
Timeline
Medical Office Administator
Northgate Medical Centre
03.2023 - Current
Senior Member Services Representative
Planet Fitness Gym
06.2022 - Current
Diploma - Medical Office Administrator
Mohawk College
No Degree - Medical Science
Goverment Senior Secondary School
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