Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
8
8
years of professional experience
Work History
Account Strategist
Teleperformance
Toronto
11.2022 - 02.2024
Developed and executed comprehensive digital marketing strategies for clients, consistently exceeding performance goals and achieving
Managed Google Ads campaigns for a diverse range of clients, consistently achieving a 45% increase in ROI and exceeding client expectations.
Customer Service Representative
Flexiti
Toronto, ON
11.2021 - 11.2022
Provided excellent customer service by addressing inquiries, explaining products and services, and resolving customer concerns, resulting in a 95% customer satisfaction rating
Store Associate
Little Caesars
Toronto, ON
07.2019 - 01.2021
Responsible for opening and closing the restaurant, including cash handling, and staff management
Worked efficiently in a fast-paced, high-volume environment, ensuring timely order processing and customer satisfaction
Cashier
Convenience Store
Mississauga, ON
09.2018 - 06.2019
Efficiently processed customer transactions maintained accurate cash registers, and provided top-notch customer service
Assisted customers in locating products, addressed inquiries, and ensured a smooth and positive shopping experience
Social Media & Events Coordinator
Evntz 365
India
01.2016 - 08.2018
Successfully planned and executed diverse events, ensuring seamless logistics, high attendee satisfaction, and adherence to budgets
Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook