Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amira Abdelrahim

128 Shawnee Circle, Toronto ,ON

Summary

Reliable and hard working employee seeking a position with GTA DNATA. Skilled at working under pressure, excellent interpersonal and personal communication skills with the ability to take on any challenge.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Alarm Dispatcher

Securitas Canada Ltd
08.2022 - 09.2023
  • Received and executed USA and Canadian incoming calls from the Securitas emergency telephone number to the correct corespondent
  • Provided emergency support and info to geneal public, law enforcement, security personals, and alarm stations
  • Maintained accurate records of all incoming and outgoing alarm requests while following securitas procedure
  • Determined appropriate action based solution on importance and urgency of problem
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.

Sales Associate

Orient Silk
09.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Warehouse Packager

Dedicated Freight
08.2021 - 10.2021
  • Shipped material and performed unpacking, boxing, packing, labeling and preparation of related documents.
  • Built and wrapped pallets to secure shipment with freight carriers
  • Maintained productivity and accuracy while continuously lifting and unpacking over 40 pounds of packages.
  • Kept work areas neat, clean and free from debris.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes.

Secretary

First Work Ontario
08.2020 - 08.2021
  • Planned and executed major aspects of meeting management
  • Recorded and maintained the minutes of all Youth Council meetings and filed them with the copies of previous minutes
  • Maintained excellent records using office applications
  • Collected research data through facilitation and leading focus groups.
  • Generated data models and performed analysis to produce reports outlining results

Education

Bachelor of Arts - Hons. Dbl. Maj. Psychology & Human Rights & Equity

York University
08.2023

High School Diploma -

L'Amoreaux Collegiate Institute
06.2018

Skills

  • Capacity to work effectively with a diverse group of individuals
  • Excellent oral and written communication in English and Arabic
  • Exceptional critical thinking and problem-solving skills as well as a goal-oriented individual
  • Strong organizational and time management abilities
  • Resourceful team player, with the ability to take initiative or work independently

Certification

● Management & Leadership Certificate (City of Toronto) March 2016
● Interpersonal Communication Certificate (Seneca) May 2018
● High five/ PHCD June 2018
● Emotional Intelligence and Strategic Facilitation October 2021



Timeline

Alarm Dispatcher

Securitas Canada Ltd
08.2022 - 09.2023

Sales Associate

Orient Silk
09.2021 - 08.2022

Warehouse Packager

Dedicated Freight
08.2021 - 10.2021

Secretary

First Work Ontario
08.2020 - 08.2021

Bachelor of Arts - Hons. Dbl. Maj. Psychology & Human Rights & Equity

York University

High School Diploma -

L'Amoreaux Collegiate Institute

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Amira Abdelrahim