Amine Bejhih

• Promote and sell products/services using solid arguments to win back customers
• Perform cost-benefit and needs analysis of customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments

• Teaching Experience of the following programs/units:

MSc/MBA: Information Systems & Technology – Digital Business Management – Data Analytics & Intelligence – Logistic and Supply Chain Management –

BSc: New Advancements in Business Management

• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
• Conducted individual research projects to actively contribute to institution's research work.

• Taught Digital Marketing – Information Systems & Technology
• Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
• Utilized distance learning technology to instruct students remotely.
• Delivered lectures at appropriate pace and pronunciation for optimal audience comprehension by non-native English-speaking students.
• Selected and designed lesson plans and curriculum to meet academic objectives.

• Closely worked with software development team and performed software/system for new firmware and new products
• Provided technical assistance to customers via phone/email or visiting client site
• Participated in interoperability testing with major partners and supported marketing and sales teams (both pre- and post-sales)
• Provided pre-sales technical assistance and product education
• Data entry of technical information into the ticketing system for incidents/requests follow-up.

• Provided technical assistance to customers via phone/email and site visits
• Provided Hourly Paid Lectures, presentations and plenaries in classes, seminars, and conferences on ICT
• Trained clients and staff members in company
• Provided technical assistance to customers pre- and post-sales
• Participated in establishing technical project reports
• Provide technical support and education to the sales’ staff in the company
• Data entry of technical information into the ticketing system for incidents/requests follow-up.