Aminah Bianca Sarte
Calgary,AB
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervising Manager
Jollibee Foods
Calgary, AB
08.2025 - Current
- Supervised daily operations to ensure compliance with quality standards.
- Delivered measurable results in cost reduction initiatives without sacrificing quality or customer satisfaction levels.
- Enhanced employee productivity through regular performance evaluations and tailored training programs.
- Implemented robust quality control measures to maintain high standards of service delivery consistently.
- Established a positive work environment with effective leadership, clear expectations, and open communication.
- Evaluated hiring, firing, and promotions requests.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Housekeeping Room Attendant
Sodexo Healthcare
Calgary, AB
10.2024 - Current
- Performed thorough cleaning and sanitation of patient rooms, ensuring adherence to health and safety standards.
- Managed inventory of cleaning supplies, restocking as necessary to maintain operational efficiency.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Reported maintenance issues promptly to ensure a safe and clean environment for patients and staff.
- Utilized specialized cleaning equipment effectively to enhance overall cleanliness and efficiency.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained a positive attitude while providing exceptional service in high-pressure healthcare settings.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Crew Trainer
Jollibee Foods
Calgary, AB
11.2024 - 08.2025
- Trained new crew members on operational procedures and company policies.
- Implemented best practices for food safety and sanitation compliance.
- Coordinated team schedules to optimize workflow and service efficiency.
- Trained other employees in customer service, food safety, and performance requirements.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food preparation, production, and plating for quality control.
Crew Member
Jollibee Foods
Calgary, AB
03.2023 - 08.2025
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
- Operated kitchen equipment efficiently, maintaining safety standards while preparing high-quality food items.
- Collaborated with team members to streamline order processing, reducing wait times during peak hours.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
High School Teaching
COLLEGE FOR RESEARCH AND TECHNOLOGY
PHILIPPINES04-2019
High School Diploma -
NUEVA ECIJA HIGH SCHOOL
PHILIPPINES03-2010
Skills
- Operations management
Languages
English
Full Professional
Certification
- FOOD SAFETY TRAINING
Timeline
Supervising Manager
Jollibee Foods
08.2025 - Current
Crew Trainer
Jollibee Foods
11.2024 - 08.2025
Housekeeping Room Attendant
Sodexo Healthcare
10.2024 - Current
Crew Member
Jollibee Foods
03.2023 - 08.2025
High School Teaching
COLLEGE FOR RESEARCH AND TECHNOLOGY
High School Diploma -
NUEVA ECIJA HIGH SCHOOL