Amina Kalenska

As a dedicated Food Prep Worker at Aramark, I play a key role in ensuring efficient kitchen operations and delivering high-quality food preparation services.

My responsibilities include food preparation, maintaining safety and cleanliness standards, collaborating with the team, and providing exceptional customer service.

I handled cash transactions, processed payments, and provided change efficiently and accurately. Assisted customers with purchases, inquiries, and returns, ensuring a positive shopping experience. Maintained a clean and organized checkout area, adhering to store policies and procedures. Managed daily cash register balancing and reported discrepancies to the supervisor. Upsold products and promoted store promotions, contributing to increased sales.

During a 10-hour shift, I worked in a highly functional team, and we handled up to 200 orders, averaging 20 orders per hour. I collaborated with team members to maintain a clean and safe working environment, adhering to food service industry health and safety standards as well as company procedures. At the end of each shift, I took an inventory of supplies and updated an Excel spreadsheet, enabling the restaurant manager to monitor and replenish supplies efficiently.

I worked in the front end of a high volume, fast paced food service restaurant, taking orders from individuals and groups of customers, offering menu choice recommendations, processing payment using a variety of payment methods, following company procedures, and minimizing customer waiting time by 15%. I excelled in this job by creating a respectful, welcoming, and appreciative environment for each and every customer. I improved my interpersonal skills.

I provide excellent service in fast-paced restaurant environments.

My key responsibilities include:

• customer service,
• order management,
• food and beverage knowledge,
• team collaboration,
• problem solving,
• cleanliness and organization,
• cash handling and payment processing.

I was supervising wait staff and ensuring that they understood applicable health and safety policies and followed the health and safety procedures. There I learned to take work seriously, to communicate with restaurant customers, colleagues, and administration.