Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amin Oskooee

Toronto,ON

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Customer-oriented sales professional with 12 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Groomer Trainee

PetSmart
Toronto, ON
09.2023 - 01.2024
  • Bathed and groomed dogs of various breeds and sizes according to customer instructions.
  • Provided nail trimming, ear cleaning, teeth brushing, and other related services.
  • Performed minor medical treatments on animals such as flea baths and medicated shampoos.
  • Maintained a clean and safe work environment by adhering to all safety regulations.
  • Kept accurate records of services rendered and products sold to clients.
  • Monitored pet's health while they were being groomed, including checking vitals such as temperature and pulse rate.
  • Communicated with customers regarding their pet's needs and recommended additional services or products when necessary.
  • Utilized scissors, clippers, brushes, combs and other tools properly during grooming sessions.
  • Developed positive relationships with customers through friendly interactions both over the phone and in person.
  • Placed orders for supplies on a regular basis in order to maintain adequate inventory levels at all times.
  • Evaluated animals before releasing them back to owners; discussed any issues that arose during the session with owner if needed.
  • Adhered strictly to all local laws pertaining to animal care and handling while providing services.
  • Booked grooming appointments and made follow-up phone calls to remind customers of upcoming appointments.
  • Consulted with owners and made recommendations on individual grooming needs of pets.
  • Facilitated professional relationships with clients, promoting and encouraging repeat business.

Associate

PetSmart
Toronto, ON
05.2023 - 09.2023
  • Helped customers locate items within the store using the inventory system.
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
  • Assisted customers with selecting items and answering questions about products.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Participated in weekly team meetings to discuss sales goals and strategies.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Built relationships with customers by providing friendly customer service.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Promoted sales initiatives to support company brand.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Ticketed, arranged and displayed merchandise to promote sales.

Veterinary Assistant

Persian Pet Clinic
Tabriz, East Azerbaijan
02.2019 - 12.2020
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Organized operating room ahead of procedures and assisted veterinarians during surgeries.
  • Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Released patients to owners with care directions from veterinary staff.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Obtained information and history from clients to maintain medical charts.
  • Operated radiographic
  • Documented and tracked treatment activities.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Stocked treatment rooms with appropriate supplies, scheduled appointments, answered phones and processed customer payments to boost office efficiency.
  • Monitored animals' recovering from surgery and notified veterinarians of behavioral changes.
  • Dusted, sprayed and bathed animals to maintain good hygiene and control insect pests.
  • Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.
  • Educated clients and public on animal health, treatment protocols and general procedures.
  • Prioritized and accomplished multiple tasks simultaneously to complete projects under pressure.
  • Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care.

Sales Manager

Ronak Pharmaceutical Co.
Tehran, Tehran
12.2014 - 10.2018
  • Providing coaching and performance feedback to all team members
  • Communicating and ensuring understanding of functional or departmental goals
  • Monitoring individual and team metrics and performance versus targets
  • Identifying the need for corrective actions
  • Ensuring quality standards for all processes
  • Evaluating overall team and individual performance and delivering performance reviews
  • Engaging and coordinating with other line managers across the organization
  • Providing reports on productivity and other performance indicators to management, Working with Human Resources to source Field Marketing Associate &
  • Canvasser candidates for the regional branch office(s) that they supervise
  • Hiring and on-boarding of Field Marketing Associates & Canvassers, including interviews, hire paperwork completion, and coordinating the background checks
  • Training of Field Marketing Associates & Canvassers to develop their skills and increase the results that come from the Field Marketing team in their branch(es)
  • Run regular scheduled in-person training with the Field Marketing Associates & Canvassers to be sure they are actively working on the talk track and ability to overcome objections
  • Supervise performance of Field Marketing Associates & Canvassers to baseline performance goals created with the National Field Marketing
  • Manager
  • Coordinate with Channel Partners at the local branch level to ensure communication with local warehouse managers is ongoing to staff and schedule events
  • Coordinate the area to be canvassed and obtain proper permits
  • Track the daily results of the canvass & event campaigns – doors knocked, contacts made, appointments set and systems sold
  • Work with the National Field Marketing Manager to ensure each retail event, & canvass campaign is working with the goals of the team as a whole

Sales and Marketing Supervisor

RegenLab Switzerland
Tehran, Tehran
09.2011 - 12.2014
  • Contributed expertise to build successful marketing strategies, including direct, partner and social media approaches.
  • Motivated and mentored employees to increase knowledge, skills and career potential within company.
  • Integrated communications campaigns to create awareness, develop pipeline and bring in new customers.
  • Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies.
  • Directed branding, sales enablement and PR strategies to support implementation of comprehensive marketing strategies.
  • Coached, developed and motivated team to achieve revenue goals.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Created presentation materials for sales, customer relations and management purposes.
  • Supervised and trained 8 employees on successful selling techniques.
  • Created and implemented strategies to increase sales volume and market share.
  • Analyzed customer feedback to improve products and services.

Sales Supervisor

Fidia
Tehran, Tehran
12.2007 - 08.2011
  • Supported team members by assisting in upselling products and services and closing sales with customers.
  • Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
  • Supported business performance targets to drive improvements in sales and customer satisfaction levels.
  • Generated effective sales strategies and taught new employees company's procedures and policies.
  • Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
  • Completed performance reviews and assisted team with feedback resulting in improved performance.

Education

M.D. - Veterinary Science

Faculty of Veterinary Medicine, Azad University
Garmsar, Iran
02.2008

Some College (No Degree) - Negotiation Agreement

Industrial Management University
Tehran, Iran

Some College (No Degree) - Time Management

Industrial Management University
Tehran,Iran

Skills

  • Post-Sales Support
  • Inside and Outside Sales
  • Relationship Selling
  • Product Management and Pricing
  • Deal Negotiation
  • Product Description
  • Customer Care
  • Personnel Training
  • Client Account Management
  • Team Member Motivation
  • Stock Management
  • Market Research and Analysis
  • Sales Development
  • Negotiation Tactics
  • Customer Needs Assessment
  • Promotional Planning
  • Territory Growth
  • Strategy Development
  • Sales Forecasting
  • Sales Presentations
  • Needs Analysis
  • Sales Management
  • Patient Care Monitoring
  • Dietary Needs
  • Medical Diagnosis
  • Patient Bathing
  • Animal Waste Disposal
  • Pre-Anesthetic Preparation
  • Cleaning and Sanitizing
  • Supply Ordering and Restocking
  • Client Education
  • Clinical Symptom Monitoring
  • Animal Feed Preparation
  • Post-surgical Monitoring
  • Veterinarian Assistance
  • Animal Behavioral Changes
  • First Aid
  • Emergency Response
  • Animal Euthanasia Assistance
  • Pet Feeding
  • Hospital Staff Support
  • Basic Animal Care
  • Anesthetic Administration Assistance

Certification

Time management - Iran, Tehran Excel Advanced Android Advanced Windows Advanced Office Advanced

I passed Selling skills with Fidia Co. in Dubai I passed Marketing Analysis with Rougine
Darou Co. in Dubai I passed Sales & Marketing planing with Fidia Co. in Italy First class
sales & marketing skills gained at management level. Leading a brand's campaign. Having
passion, motivation and a dynamic approach to sales. Consistent track record of
successfully employing best business practices. Ability to improve efficiency, reduce
operating costs whilst increasing productivity. Demonstrated success in product launches &
execution of marketing strategies. Experience of managing day to day relationship with
suppliers. Proven ability to identify new customer opportunities. Ability to shape, produce
and deliver product management plans. Some experience of working within Operational
areas. Ability to perform qualitative and quantitative research with existing customers and
potential new prospects.

Languages

English
Professional
Turkish
Full Professional
Persian
Native/ Bilingual

Timeline

Groomer Trainee

PetSmart
09.2023 - 01.2024

Associate

PetSmart
05.2023 - 09.2023

Veterinary Assistant

Persian Pet Clinic
02.2019 - 12.2020

Sales Manager

Ronak Pharmaceutical Co.
12.2014 - 10.2018

Sales and Marketing Supervisor

RegenLab Switzerland
09.2011 - 12.2014

Sales Supervisor

Fidia
12.2007 - 08.2011

M.D. - Veterinary Science

Faculty of Veterinary Medicine, Azad University

Some College (No Degree) - Negotiation Agreement

Industrial Management University

Some College (No Degree) - Time Management

Industrial Management University

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Amin Oskooee