Amelia Nanji
White Rock,British Columbia
Summary
Reliable professional with a background in sales and reception. Expertise in customer service, appointment scheduling, and efficient operational support. Eager to leverage strong communication skills and attention to detail to enhance team performance and drive customer satisfaction.
Overview
3
3
years of professional experience
Work History
Hostess Manager
Ocean Park Pizza and Village Pub
01.2026 - Current
- Greeted and seated guests, ensuring optimal guest flow and satisfaction.
- Managed reservation system to maximize seating efficiency during peak hours.
- Coordinated with servers and kitchen staff to enhance communication and service speed.
- Monitored dining area for cleanliness, addressing issues promptly to maintain ambiance.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Sales Associate and Receptionist
Westcoast Pickleball
04.2024 - 12.2025
- Assisted customers in product selection, enhancing shopping experience.
- Welcoming players into facility and building rapport with customers
- Maintained up-to-date knowledge of inventory
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Implemented marketing strategies to increase brand visibility within the community.
- Facilitated partnerships with complementary brands, creating synergistic marketing opportunities.
- Scheduled, coordinated and confirmed appointments and meetings.
Junior Receptionist
Redstone Group
07.2023 - 09.2025
- Managed front desk operations, ensuring efficient appointment scheduling and visitor check-in processes.
- Assisted in maintaining organized filing systems for client records and correspondence.
- Handled incoming calls, providing accurate information and directing inquiries to appropriate departments.
- Coordinated meeting room bookings and prepared necessary materials for internal meetings.
- Trained new staff on front desk protocols, enhancing team performance and service quality.
- Improved document management by systematically filing and archiving important paperwork, ensuring easy retrieval when required.
Education
High School Diploma -
Southridge School
Surrey, BC06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Flexible schedule
Extracurricular activities
- Film and Stage Acting with Southridge Theatre Company
- Classical and Musical Theatre Voice with Raphael Wagner Studio
- Stage Theatre with XOXO Theatre and Film Company
Timeline
Hostess Manager
Ocean Park Pizza and Village Pub
01.2026 - Current
Sales Associate and Receptionist
Westcoast Pickleball
04.2024 - 12.2025
Junior Receptionist
Redstone Group
07.2023 - 09.2025
High School Diploma -
Southridge School