Ambrosia Mcmillin
Los Angeles
Summary
Dynamic Customer Service/Retail Store Manager with a proven track record at Yummy Foods LLC, excelling in employee training and conflict resolution. Recognized for enhancing team performance through effective coaching and performance appraisals, while maintaining exceptional customer relationships and ensuring accurate cash handling. Committed to fostering a positive store environment and driving sales success.
Results-driven Retail Store Manager adept at enhancing productivity and streamlining operations for improved efficiency. Possess key skills in inventory management, customer service excellence, and staff training. Excel in leadership, communication, and problem-solving to elevate store performance and achieve sales goals.
Overview
8
8
years of professional experience
Work History
Customer Service/Retail Store Manager
Yummy foods LLC
Los Angeles
05.2016 - 09.2024
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Prepared employee performance appraisals, providing actionable feedback.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Education
Associate of Arts - Culinary Arts
Le Cordon Bleu
Pasadena, CA06-2012
Skills
- Customer service
- Employee training
- Performance appraisals
- Sales reconciliation
- Inventory management
- Conflict resolution
- Cash handling
- Customer relationship management
- Hiring and training
- Strong multi-tasking
- Friendly and outgoing
- Point of sale systems
- Safety mindset
- Detail-oriented
- Accurate money handling
- Store opening and closing
- Scheduling
- Problem-solving
- Store operations
- Staff management
Timeline
Customer Service/Retail Store Manager
Yummy foods LLC
05.2016 - 09.2024
Associate of Arts - Culinary Arts
Le Cordon Bleu