Amberley Spencer
Sherwood Park,AB
Summary
Motivated skilled Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Server, Barista, Bartender
Tiramisu Bistro
Edmonton, AB
04.2022 - 10.2022
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers and greeted every customer friendly.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Barista, bartender, food runner, host and server simultaneously.
- Kept bar presentable and well-stocked to meet customer needs.
Dental Receptionist
Sherwood Dental
Sherwood Park, AB
05.2020 - 10.2022
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Helped patients complete necessary medical forms and documentation.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Billed patients and checked balances.
Detailer/Driver
Driving Force
Edmonton, AB
09.2019 - 07.2022
- Washed cars and trucks daily for auto dealership.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Drove vehicles in parking lot and to and from dealership locations.
Sales Associate
Party City
Sherwood Park, AB
04.2018 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products.
- Cashier duties.
Food Service Team Member
Tim Horton's
Sherwood Park, AB
05.2016 - 09.2016
- Received orders from customers and input into order management system.
- Sanitized tables and chairs after customer use and periodically throughout day.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Education
Bachelor of Arts - Political Science
Grant MacEwan University
Edmonton, AB04.2025
High School Diploma -
Bev Facey High School
Sherwood Park, AB05.2019
Skills
- Interpersonal
- Problem Solving
- Adaptability
- Phone and Email Etiquette
- Verbal and Written Communication
- Organization
- Customer Service
- Multitasking
- Detail Oriented
- Conflict resolution
Modelling and Creative Directing
- Coordinate and direct creative photoshoots.
- Model various brands such as clothing and skincare.
- Model in creative collaborative projects.
- Style myself and other models.
- Design sets.
Timeline
Server, Barista, Bartender
Tiramisu Bistro
04.2022 - 10.2022
Dental Receptionist
Sherwood Dental
05.2020 - 10.2022
Detailer/Driver
Driving Force
09.2019 - 07.2022
Sales Associate
Party City
04.2018 - 11.2019
Food Service Team Member
Tim Horton's
05.2016 - 09.2016
Bachelor of Arts - Political Science
Grant MacEwan University
High School Diploma -
Bev Facey High School
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