Amber Sawchuk
Edmonton,Canada
Summary
Referral Specialist Navigator with Edmonton O-day’min Primary Care Network
Referral professional with a proven track record for effectively navigating complex referral processes and ensuring seamless patient experiences in a fast - paced environment. Skilled in communication and problem-solving, bringing reliability and responsiveness to the evolving needs of the patients within our health care organization. Committed to collaborative teamwork with medical professionals, consistently driving towards shared goals and achieving optimal outcomes for all stakeholders. Passionate about improving healthcare delivery through innovative navigation strategies and patient-centered care.
Overview
14
14
years of professional experience
Work History
Referral Specialist Navigator / Coordinator
Edmonton O-day’min Primary Care Network
11.2014 - Current
- Determines appropriate referral pathways and ensure all required documentation and reports are attached to the referral
- Track and manage referrals from beginning to completion, redirecting referrals when needed
- Indexing / labeling scans in a patient chart
- Updating / chart maintenance as needed for patient demographic changes
- Maintain my individual workload, while collaborating with colleagues on coverage needs
- Contribute to team resources on referral best practices and updated referral criteria or program wait times
- Daily use of Microsoft Office applications
- Provide guidance and training to colleagues, both new hires and established staff
- Onboards newly signed clinics to educate them on the referrals program
- Proficient in Healthquest, NETCARE and E-referral.
- Experience in MedAccess and Accuro as well.
- Act as a liaison between the specialist, primary care provider, and patient
- Provide consistent communication to patients and the medical home providers to ensure transparency in the referral process
- Accurately relay appointment information to patients, including any prep, date, time, location and any additional contact information of that specialist.
- Always maintain strict patient and physician confidentiality
- Has represented EOPCN referral team at numerous events such as PCN Open House
- Senior volunteer with EOPCN for various organizations – past and present: Hope Mission, Heart and Stroke Foundation, Meals on Wheels
Service Worker
Alberta Health Services – Royal Alexandra Hospital Emergency Department
08.2011 - 11.2014
- Ordering and stocking of medical supplies in trauma bay / E.R ward
- Performs the safe and efficient transfer of patients and medical equipment throughout the entire hospital
- Basic patient care (feeding, dressing, assist to the washroom etc.)
- Understanding and knowledge of medical terminology
- Assisting nurses and doctors performing simple procedures
- CPR and basic emergency first aid – St. John Ambulance
- Clean criminal record as per AHS standards
Education
High School Diploma -
H. A. Kostash School
Smoky Lake, Alberta06-2006
Skills
- Exceptional written and verbal communication
- Detail oriented and organized
- Assessment of tasks and allocating time accordingly
- Punctual and Reliable
- Works confidently, efficiently and effectively
- Honest and accountable
- Proficient in HealthQuest and E-Referral
- Respectful and professional
- Compassionate and understanding
Timeline
Referral Specialist Navigator / Coordinator
Edmonton O-day’min Primary Care Network
11.2014 - Current
Service Worker
Alberta Health Services – Royal Alexandra Hospital Emergency Department
08.2011 - 11.2014
High School Diploma -
H. A. Kostash School
Similar Profiles
SHAUNA M. FRIGSHAUNA M. FRIG
Primary Care- Weight Management Nurse at Edmonton West Primary Care NetworkPrimary Care- Weight Management Nurse at Edmonton West Primary Care Network
Shital ChauhanShital Chauhan
Primary Care Registered Nurse at Edmonton Southside Primary Care NetworkPrimary Care Registered Nurse at Edmonton Southside Primary Care Network
Lindsie StaggLindsie Stagg
Behavioural Health Consultant at Edmonton O’Day-min Primary Care NetworkBehavioural Health Consultant at Edmonton O’Day-min Primary Care Network
RYAN BAULRYAN BAUL
Automotive Service Technician Apprentice at SHERWOOD PARK CHEVROLETAutomotive Service Technician Apprentice at SHERWOOD PARK CHEVROLET
Tyler StoneTyler Stone
Infrastructure Technician at AmrizeInfrastructure Technician at Amrize