Katelynn Mcgarrah
Sacramento
Overview
10
10
years of professional experience
Work History
Referral Coordinator / CCMA
Ample Health
07.2024 - Current
- Coordinated appointment scheduling logistics to maximize patient throughput and optimize resource utilization.
- Developed and executed electronic tracking systems to streamline referral processes and improve communication flow.
- Developed and delivered training sessions on referral protocols to promote teamwork and ensure consistent practices among staff.
- Gathered comprehensive client medical history to ensure accurate assessment of medication, symptoms, and allergies.
- Maintained cleanliness and organization of exam rooms and medical equipment to support efficient medical operations.
- Streamlined medical records processes to enhance accessibility and maintain compliance with regulatory standards.
- Oversaw patient flow to exam rooms while managing inquiries. Coordinated preparation of examination spaces for physician evaluations. Enhanced patient experience through effective communication and support.
- Established rapport with patients by employing effective communication strategies to reinforce clinic's dedication to quality care.
Merchandising Manager / Recruiter
Five Below
01.2024 - 08.2024
- Designed visual merchandising sets to enhance sales performance.
- Cultivated and strengthened customer relationships to enhance loyalty and retention.
- Implemented company policy to ensure accurate product placement and pricing.
- Oversaw receipt of trucks and managed merchandise processing onto sales floor.
- Optimized sales floor layout by strategically updating sets and merchandise placement.
- Executed all opening and closing procedures to ensure operational efficiency.
- Executed daily reconciliation of tills and safe to ensure accurate financial reporting.
- Developed and implemented schedules to optimize business operations.
- Executed completion and filing of necessary paperwork and logs.
- Analyzed and interpreted sales projections and competitive comparisons.
- Strategically merchandised products to maximize sales opportunities.
- Conducted interviews and selected qualified candidates for employment positions.
- Led training and supervision of employees to ensure exceptional customer service standards.
EVS- Attendant
Hard Rock Hotel & Casino
09.2022 - 09.2023
- Engaged with guests in a consistently friendly and helpful manner.
- Executed cleaning operations for elevator driveway and entrance as per specifications.
- Streamlined information flow within department by actively participating in regular meetings.
- Assisted in maintaining cleanliness by emptying wastebaskets. Supported a tidy environment by clearing and sanitizing ashtrays.
- Executed proper tagging of lost and found items and facilitated their delivery to security office for secure storage.
- Conducted regular inspections of work areas to identify potential issues and repair needs.
- Executed transportation of trash and soiled linens to designated disposal areas.
- Oversaw organization and inventory management of housekeeping storage rooms.
- Assisted in maintaining cleanliness by sweeping, mopping, scrubbing, and vacuuming assigned areas. Helped ensure all surfaces are tidy and presentable. Supported team efforts in upholding hygiene standards.
- Assisted in maintaining cleanliness of stairwells, parking lot, and other designated areas. Supported special projects as assigned by management.
- Executed floor scrubbing, waxing, and striping tasks as assigned.
Caregiver
IHSS
08.2018 - 05.2020
- Facilitated improved quality of life for clients by providing essential support in personal care activities. Enhanced client independence through effective management of medication and hygiene routines. Contributed to a positive living environment by performing necessary household duties.
- Managed logistics for client appointments, ensuring reliable transportation and supportive companionship as needed.
Server
Westmont Assisted Living
08.2017 - 07.2018
- Assisted guests with greetings and welcoming. Took orders accurately. Delivered beverages and food to residents promptly.
- Executed meal delivery to resident rooms, ensuring timely service and adherence to dietary requirements.
- Sliced and arranged salad bar ingredients for optimal presentation.
- Organized and maintained stock storage rooms to ensure efficient inventory management.
- Executed thorough cleaning and resetting of dining room to ensure optimal guest experience.
Overnight Stocking Associate
Walmart
02.2016 - 07.2017
- Addressed customer inquiries regarding merchandise and provided expert advice on product selection.
- Conducted inventory assessments to identify merchandise requiring reordering or replenishment.
- Executed cleaning and maintenance of display cases, shows, and aisles to enhance visual appeal.
- Executed design and installation of advertising signs and merchandise displays to enhance customer attraction.
- Addressed and resolved customer complaints to enhance satisfaction and loyalty.
- Organized and stocked shelves, racks, cases, bins, and tables with new and transferred merchandise.
Education
Certificate - Medical Assisting
Carrington College
Sacramento, CAHigh school diploma - undefined
Visions in Education
Sacramento, CA06.2016
Skills
- Demonstrated exceptional written and verbal communication skills to facilitate effective information exchange
- Facilitated conflict analysis and resolution processes to ensure timely outcomes
- Demonstrated resilience and effectiveness in high-pressure environments
- Demonstrated flexibility in responding to changing circumstances and priorities
- Demonstrated consistent reliability in meeting deadlines and fulfilling commitments
- Demonstrated strong work ethic and exceptional organizational skills in managing multiple tasks efficiently
- Optimized scheduling and prioritization of tasks to enhance productivity
- Cultivated and sustained robust relationships with customers and guests
- Demonstrated exceptional attention to detail in all tasks
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Collaborated with team members to improve service delivery
- Facilitated collaborative efforts among team members to achieve project goals
- Cultivated strong interpersonal relationships to enhance team collaboration
- Facilitated effective problem resolution strategies to enhance operational efficiency
- Utilized EHR to assist in document creation and data organization Supported team members in accurate, efficient data entry techniques
- Created engaging presentations to support team objectives Assisted in developing visual aids for effective communication Collaborated with colleagues to enhance presentation quality
- Assisted teams in organizing project documentation and schedules Supported project managers in tracking progress and meeting deadlines Contributed to team meetings by providing updates and feedback
- Leveraged advanced computer skills to enhance operational efficiency
- Delivered compassionate dementia care to enhance quality of life for patients
- Assisted in maintaining telecommunication systems to ensure reliable communication services Supported team members in troubleshooting technical issues to enhance system performance Contributed to project tasks to facilitate timely completion of telecommunication initiatives
- Demonstrated proficiency in various computer applications and software tools
- Provided compassionate care and support to individuals in need of assistance
- Assisted clients with daily living activities to promote independence and well-being Provided companionship and emotional support to enhance quality of life Maintained a clean and safe environment for clients
Timeline
Referral Coordinator / CCMA
Ample Health
07.2024 - Current
Merchandising Manager / Recruiter
Five Below
01.2024 - 08.2024
EVS- Attendant
Hard Rock Hotel & Casino
09.2022 - 09.2023
Caregiver
IHSS
08.2018 - 05.2020
Server
Westmont Assisted Living
08.2017 - 07.2018
Overnight Stocking Associate
Walmart
02.2016 - 07.2017
High school diploma - undefined
Visions in Education
Certificate - Medical Assisting
Carrington College