Observant personal support worker with 12 years of experience providing heartfelt care to over 32 resident in long term care. Assisting in the critical care of patients in the ICU of the elgin general hospital. Certified in cpr, BSO, Gentle Persuasion Approach, lift training Infectious Control, Point Click Care/Point of Care, One Chart and and a mentorship program. Extremely compassionate and resident focused, well educated all aspects of Personal Support work.