Amber O'Hare
Flin Flon,MB
Summary
Driven customer service representative skilled in complaint resolution and team collaboration. Proven ability to maintain product knowledge and ensure customer satisfaction.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Customer Service Representative
Flin Flon Liquor Mart
Flin Flon, Manitoba
09.2025 - Current
- Assisted customers with product selection and inquiries at Flin Flon Liquor Mart.
- Maintained inventory levels and organized stock on shelves.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
Bus driver
First Student Canada
Flin Flon, Manitoba
09.2012 - Current
- Safely transported students to and from school and events.
- Conducted pre-trip inspections on the bus for safety compliance.
- Maintained order and discipline on bus, ensuring safe environment for all passengers.
- Responded quickly in emergency situations by taking appropriate actions.
- Ensured safety of students by following all traffic laws and regulations.
- Monitored student behavior on the bus and enforced rules consistently.
- Transported students and teachers on school activity trips, fostering a positive and respectful atmosphere.
- Maintained clear communication with parents and school officials regarding schedules.
- Adhered to traffic laws and school policies while driving the bus.
- Built positive relationships with students through engaging and supportive interactions.
Concessions Worker
Creighton Sportex
Creighton, SK
09.2023 - 02.2026
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Provided excellent customer service to all patrons in a timely manner.
- Resolved customer complaints in a professional manner.
- Handled cash transactions accurately during events.
- Maintained cleanliness and organization of concession stands.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Adhered to health and safety regulations consistently.
- Worked with teammates and openly invited coaching from management team.
Education
High School Diploma -
Hapnot Collegiate
Flin Flon, MB06-2000
Skills
- Customer service
- Complaint resolution
- Product knowledge
- Product sales
- Product and service solutions
- Customer relationship management
- Cash handling
- Inventory management
- Team collaboration
- Strong teamwork
- High-energy attitude
- Leadership skills
Certification
CPR/First Aid
Affiliations
Coached senior highschool volleyball
Timeline
Customer Service Representative
Flin Flon Liquor Mart
09.2025 - Current
Concessions Worker
Creighton Sportex
09.2023 - 02.2026
Bus driver
First Student Canada
09.2012 - Current
High School Diploma -
Hapnot Collegiate