Amber Cushing
Victoria,BC
Summary
Empathetic Outreach Worker passionate about providing meaningful support and services to clients. Excellent communicator bringing many years of comprehensive experience developing and implementing core programs to meet needs for self-development, homelessness and drug and alcohol abuse. Creative and understanding professional commended for modeling and teaching life skills and promoting diversity by exposing clients to multicultural experiences. Enthusiastic Peer support Worker skilled in supporting emotional, social and personal growth of young individuals. Offering many years of experience in clinical and behavioral roles. Dedicated and eager to help people struggling with homelessness and help people reach full potential through positive and effective support. Compassionate and encouraging with a number of years of experience working with marginalized people of all ages. Assistspeople in navigating various situations using healthy coping skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Youth Support Worker
Coalition To End Homelessness
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
Peer Support Specialist
Peers
07.2017 - 05.2020
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Education
Peer Counseling - Supporting People in Crisis
Peers
Victoria, BC08.2018
Graduate Certificate - Grade 12
St Michaels Academy
Belleville, ON06.1997
Skills
- Educational Activities
- Reintegration Techniques
- Therapist Collaboration
- Activity Implementation
Certification
- First aid Training -
- Naloxone Training
Timeline
Peer Support Specialist
Peers
07.2017 - 05.2020
Youth Support Worker
Coalition To End Homelessness
Peer Counseling - Supporting People in Crisis
Peers
Graduate Certificate - Grade 12
St Michaels Academy
- First aid Training -
- Naloxone Training
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