Amber Cebreros
Los Angeles
Summary
Proven track record in enhancing customer satisfaction and maintaining high standards of cleanliness, notably at Disneyland Resort. Skilled in demonstrating a strong work ethic and teamwork. Achieved significant improvements in facility safety and cleanliness, leveraging expertise in cleaning and customer interaction.
Overview
5
5
years of professional experience
Work History
Restaurant Waitress
Ruby's Diner
Commerce, CA
04.2025 - Current
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
- Accurately recorded orders and relayed dietary restrictions to the kitchen staff, ensuring customer satisfaction.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Completed credit payments via card processing systems.
- Trained new waitstaff on menu knowledge and service protocols.
Custodial Worker
Disneyland Resort
Anaheim, CA
07.2022 - 10.2025
- Kept building spaces premises clean inside and outside.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Enhanced safety measures by promptly addressing spills and hazards with proper signage and cleaning techniques.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Crew Member
Jack in the Box
Montebello, CA
07.2021 - 10.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Crew Member
Baskin Robins
Monterey Park, CA
10.2020 - 03.2021
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Education
High School Diploma -
Schurr High School
Montebello, CA06.2022
Associate of Science - Biology
East Los Angeles College
Monterey Park, CA06.2028
Skills
- Exceptional customer service
- Friendly, positive attitude
- Strong work ethic
- Memory retention
- Cleaning Expertise
- Cash handling
- First aid and CPR certified
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Waitress
Ruby's Diner
04.2025 - Current
Custodial Worker
Disneyland Resort
07.2022 - 10.2025
Crew Member
Jack in the Box
07.2021 - 10.2021
Crew Member
Baskin Robins
10.2020 - 03.2021
High School Diploma -
Schurr High School
Associate of Science - Biology
East Los Angeles College