Applied Rating Systems
Ambarina Altaf
North York
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Advisor
BrokerLink
01.2023 - Current
- Provide personalized insurance advice and recommendations to clients based on their individual needs and financial situation
- Build and maintain strong relationships with clients to ensure customer satisfaction and retention
- Hands on experience in underwriting, where I’ve assessed risks, evaluated policies, and contributed to decision-making processes
- Manage policy renewals and address client inquiries promptly and professionally
- Generated new business through networking, referrals, cross selling and cold calling
- Educate clients on policy terms, conditions, and exclusions to ensure clear understanding
- Assisted clients with claims processing and provided support throughout the claim resolution process
Client Representative
Cognizant
04.2018 - 03.2021
- Performing client calls & follow ups on pending client requests
- Assisting patients on financial assistance programs & bankruptcies
- Resolving any claim discrepancies received through call
- Providing payment arrangements & discounts to clients on their outstanding insurance bills
Claims Specialist
Hinduja Global Solutions
06.2015 - 09.2018
- Reviewing medical records and sending appeal letters to the payer for claim processing
- Identified trends of payment / non-payment from insurance carriers
- Developed relationships and worked in co-operation with carriers to resolve issues and secure monetary settlements
- Worked on aged receivables and identified improper payments, inappropriate claim denials, billing errors and discrepancies on all returned claims through final resolution
- Ensuring health information is protected and safeguarded as per standards set in HIPAA
Education
Graphic Design: Print & Web -
Humber College
01.2022
Insurance Management -
Humber College
01.2021
Masters in Business Administration - Finance
Osmania University
01.2015
Bachelors in Commerce - undefined
Osmania University
01.2013
Skills
- Risk Assessment & Mitigation
- Client Relationship Management
- Technological Proficiency
- Customer service
- Upselling
- Insurance products
Certification
- Registered Insurance Broker of Ontario (Level I), Insurance Institute of Canada
- C14 – Automobile Insurance, Insurance Institute of Canada
Software
Microsoft Office
Timeline
Insurance Advisor
BrokerLink
01.2023 - Current
Client Representative
Cognizant
04.2018 - 03.2021
Claims Specialist
Hinduja Global Solutions
06.2015 - 09.2018
Masters in Business Administration - Finance
Osmania University
Bachelors in Commerce - undefined
Osmania University
- Registered Insurance Broker of Ontario (Level I), Insurance Institute of Canada
- C14 – Automobile Insurance, Insurance Institute of Canada
Graphic Design: Print & Web -
Humber College
Insurance Management -
Humber College
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