Amaya Alcala
Antioch
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
4
4
years of professional experience
Work History
Office Clerk
Sequoia Equities, Inc.
Walnut Creek, CA
11.2025 - Current
- Processed daily correspondence and maintained organized filing systems.
- Utilized office software for data entry, ensuring accuracy in record-keeping.
- Assisted in sourcing and screening candidates for various positions.
- Processed incoming documents by categorizing and archiving based on established protocols.
Babysitter
Private Family Client
Oakley Ca
09.2025 - 02.2026
- Prepared breakfast and lunch for child. Assisted in maintaining a clean and organized kitchen environment.
- Coordinated daily activities
- Assisted with daily school pickups and drop-offs
- Assisted in changing diapers and clothing for infants and toddlers. Helped maintain cleanliness and comfort for children
Cashier
Rocky Mountain Chocolate Factory
Huntington Beach, CA
03.2025 - 06.2025
- Relocated to Northern, CA
- Maintained cleanliness and organization of the production area, adhering to food safety standards.
- Monitored inventory levels to ensure timely restocking of ingredients and supplies.
- Engaged with customers to provide product knowledge and enhance overall satisfaction during events.
- Packaged chocolate items for delivery or pickup.
- Maintained cleanliness and organization of store displays and inventory.
- Assisted customers with product selection, enhancing overall shopping experience.
- Handled cash, credit, and gift card transactions accurately and securely.
Cashier, Usher, Box Office
AMC Brentwood
Brentwood, CA
11.2023 - 08.2024
- Relocated to Southern, CA
- Greeted customers entering store and responded promptly to customer needs.
- Processed ticket sales transactions efficiently using POS systems.
- Managed ticket booth operations, ensuring accurate transactions and prompt customer service.
- Worked effectively in fast-paced environments.
- Provided information on showtimes and amenities to enhance audience engagement and satisfaction.
- Addressed guest inquiries and resolved issues promptly to uphold a positive atmosphere.
Cashier, Front Desk
Antioch Water Park
Antioch, CA
06.2023 - 08.2023
- Seasonal
- Assisted customers with product inquiries, ensuring satisfaction and loyalty.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Assisted guests with inquiries, providing accurate information about services and amenities.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintain knowledge of product offerings to assist customers with inquiries and recommendations.
- Process customer transactions accurately and efficiently to ensure a smooth checkout experience.
Jump Patrol, Front Desk
Rockin’ Jump
Brentwood, CA
08.2022 - 01.2023
- Assisted with party management to include bookings, set up and party host
- Responsible for safety and supervision of children in jumping arena
- Monitored trampoline areas to maintain cleanliness and adherence to safety guidelines.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Education
Highschool Diploma -
Deer Valley High School
Antioch, CA06-2024
Skills
- Problem Solving
- Organizational
- Attention to Detail
- Communication
- Ability to Work in Fast Paced Environment
- Adaptable
- Cash Management
- Customer Service
- Food Handlers Card
- Patience and Empathy
- Customer Assistance
HONORS AND ACTIVITIES
Jack London Elementary School Volunteer, Fall 2022, Key Club Community Services, Fall 2021 - 2024, Deer Valley Leadership, 2022–2024, Deer Valley Senior Class Officer, 2022–2024
Timeline
Office Clerk
Sequoia Equities, Inc.
11.2025 - Current
Babysitter
Private Family Client
09.2025 - 02.2026
Cashier
Rocky Mountain Chocolate Factory
03.2025 - 06.2025
Cashier, Usher, Box Office
AMC Brentwood
11.2023 - 08.2024
Cashier, Front Desk
Antioch Water Park
06.2023 - 08.2023
Jump Patrol, Front Desk
Rockin’ Jump
08.2022 - 01.2023
Highschool Diploma -
Deer Valley High School