AMARJOT KAUR
YELLOWKNIFE,CANADA
Summary
Food Service Supervisor with over 3 years of experience in leading teams and optimizing operations within the hospitality industry. Demonstrates strong leadership, communication, and motivational skills, ensuring high levels of customer satisfaction and team performance. Committed to fostering a collaborative work environment and achieving financial targets through effective staff training and cost management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Team Leader/Cashier
IMW Restaurant
01.2021 - 04.2023
- Improved leadership skills.
- Covering shifts and meeting daily customer satisfaction targets.
- Exceptional customer service and serving a diverse community.
- Ensuring food safety and making sure food served is perfect for everyone's health.
- Daily maintenance and cleanliness to ensure guests feel satisfied while coming in and leaving.
- Greeting and assisting customers with their purchases.
- Closing and opening daily transaction batches.
Production Worker and Promoted to Lead Head
Golden Boy Foods
01.2020
- Lead co-workers to complete daily targets.
- Move raw materials, pack dry fruits, and operate production machines.
- Maintain cleanliness of the working area and follow company policies.
Sales Associate
Liquor Store
05.2023 - Current
- Managed daily cash transactions with precision, ensuring accurate financial reporting and minimizing discrepancies.
- Streamlined inventory checks, leading to improved stock accuracy and reduced out-of-stock incidents.
- Assisted in training new staff, fostering a supportive environment that enhanced team efficiency and service quality.
- Assit customers to find products or by offer product recommendations and Enforce Laws by checking ID’S to verify their age.
Server
Boston pizza
09.2023 - 09.2024
- Delivered exceptional customer service, fostering positive dining experiences and encouraging repeat visits.
- Managed order accuracy and timing, leading to substantial improvements in table turnover and customer satisfaction.
Food Service Supervisor
IMW Restaurant
07.2022 - 04.2023
- Supervise and coordinate activities of staff who prepare and serve food.
- Prepare and submit reports to ensure financial reporting is maintained and accurate.
- Train staff in job duties, sanitation, and safety procedures.
- Supervise, motivate, and train team members on an assigned shift.
- Monitor and manage labor costs and expenses daily with a focus on meeting and improving financial targets.
Education
Diploma - Associate of Arts - Associate of Arts
Columbia College
Vancouver, BC12.2021
Grade 12 Education - Commerce
Guru Nanak Public School
India, Punjab 01.2017
Grade 10 Education - undefined
Guru Nanak Public School
01.2015
Skills
- Leadership (Skillful), Motivational, Solution-oriented, Critical thinking, verbal and written Communication, Empathic listening, Persuasive speaking, Staff training, Professional and smart representation
Certification
- CERTIFICATION First Aid CPR “C” and AED
- CERTIFICATE Servant Right
Languages
English
Professional Working
Timeline
Server
Boston pizza
09.2023 - 09.2024
Sales Associate
Liquor Store
05.2023 - Current
Food Service Supervisor
IMW Restaurant
07.2022 - 04.2023
Server/Team Leader/Cashier
IMW Restaurant
01.2021 - 04.2023
Production Worker and Promoted to Lead Head
Golden Boy Foods
01.2020
Grade 10 Education - undefined
Guru Nanak Public School
Diploma - Associate of Arts - Associate of Arts
Columbia College
Grade 12 Education - Commerce
Guru Nanak Public School