AMARDEEP KAUR NANDRA
Surrey,Canada
Summary
Highly self-motivated, hardworking, and enthusiastic worker with good experience in working with customers. Ability to learn new things and adapt to all situations. Dependable and reliable to get the job done right and on time. Flexible personality, excellent communication, and strong customer service skills in a busy environment to provide the best care to patients and families.
Overview
11
11
years of professional experience
Work History
Nursing Unit Clerk
Royal Columbian Hospital
12.2024 - Current
- Checking patients in, verifying demographic information, updating insurance details and collecting necessary paperwork.
- Booking appointments, managing cancellations and rescheduling as needed.
- Communicating patient needs and updates to nurses, doctors and other healthcare providers.
- Providing basic information about the procedures, appointment reminders, and coordinating with patients for follow up appointments.
Unit clerk (Casual)
Queens Park Care Center
11.2024 - Current
- Managing discharge documents, patient health history forms, admission and other paperwork
- Completing receptionist duties, such as sending emails, answering phone calls, ordering supplies, scheduling appointments and placing medical orders
- Transcribing written medical orders from healthcare staff into a computer system
- Utilized office appliances such as photocopiers, printers etc
Nursing Unit Clerk (Internship)
Surrey Memorial Hospital
03.2024 - 03.2024
- Maintained Patient charts and records so they remain updated and easily accessible
- Followed security measures to ensure patient's information is safe and confidential
- Managed admission, discharge, and transfer documents of patients in an accurate way
- Supported nursing staff by maintaining accurate patient records, filing documentation, and organizing medical charts
Team Leader
The Chopped Leaf
01.2020 - 04.2023
- Provided excellent customer service by politely assisting customers in person and via telephone
- Followed food safety procedures according to company polices and health and sanitation regulations
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Maintain records of stock, repairs, sales, and wastage
Administrative Assistant (Internship)
Arbutus College
07.2019 - 12.2019
- Establish and maintain effective working relationships with all consistencies of the College: administration, faculty, support staff and students
- Handle telephone calls, greet and provide information to visitors, determine appropriate actions, and make appropriate referrals
- Assist in the planning and preparation for events such as orientation, management, distribution of information and keeping track of records
- Maintaining up to date and accurate data in student information system and final archiving of copies of student's official transcripts and diplomas
- Registration of students' schedules and helps student advisors for maintaining student records and creating new files
High School English Teacher
Silver Oak International School
01.2014 - 06.2017
- Met parents and school governors; kept discipline in the classroom; methodically supplied resources for lessons and assisted students to prepare for examinations
- Provided informative presentations to students regarding different areas of studies and ensured that all students fully comprehend all aspects
- Worked with individual students to provide personalized educational, behavioral and emotional support
Education
Nursing Unit Clerk -
Stenberg College
Surrey, BC04.2024
North American Post Baccalaureate -
Capilano University
North Vancouver, BC12.2019
Master's - English Literature
Punjab University Chandigarh
05.2014
Bachelor's - Education
Punjab University Chandigarh
05.2012
Bachelor's - Arts
Punjab University Chandigarh
05.2011
Skills
- Detailed oriented
- Ability to effectively prioritize and multitask
- Leadership and Communication
- Knowledge of Computer basics
- MS office-Word
- PowerPoint
- Medical terminology
Languages
English
Punjabi
Hindi
Timeline
Nursing Unit Clerk
Royal Columbian Hospital
12.2024 - Current
Unit clerk (Casual)
Queens Park Care Center
11.2024 - Current
Nursing Unit Clerk (Internship)
Surrey Memorial Hospital
03.2024 - 03.2024
Team Leader
The Chopped Leaf
01.2020 - 04.2023
Administrative Assistant (Internship)
Arbutus College
07.2019 - 12.2019
High School English Teacher
Silver Oak International School
01.2014 - 06.2017
North American Post Baccalaureate -
Capilano University
Master's - English Literature
Punjab University Chandigarh
Bachelor's - Education
Punjab University Chandigarh
Bachelor's - Arts
Punjab University Chandigarh
Nursing Unit Clerk -
Stenberg College
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