Amara Bernier
Guelph,ON
Summary
Dedicated behavioural support worker and masters student in applied behaviour analysis with a strong focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering a safe and comfortable environment. A reliable team player with strong communication skills and adaptability to changing situations, I am determined to further my involvement with the company and the field of behaviour support.
Overview
7
7
years of professional experience
Work History
Behavioural Support Worker
Hopewell Support Services
03.2023 - Current
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Helped residents manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for residents by providing personalized support and assistance with daily living activities.
- Transported residents to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with residents and their families through empathetic communication and active listening.
Swing Manager
McDonald's
08.2017 - 12.2022
- Monitored employee performance closely, providing constructive feedback for continuous improvement opportunities.
- Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Collaborated with fellow managers to develop creative solutions for operational challenges, improving overall restaurant efficiency.
- Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
Cooperative Education Student
Cedarvale Lodge Retirement and Care Community
01.2019 - 06.2019
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Managed challenging behaviors displayed by dementia or Alzheimer''s patients using appropriate interventions and communication techniques.
- Assisted with transferring patients around the facility
Education
Master of Applied Disability Studies - Applied Behaviour Analysis
Brock University
Burlington, ON06-2027
Bachelor of Arts And Sciences - Neuroscience And Psychology
University of Guelph
Guelph, ON06-2023
Skills
- Health and safety awareness
- Life skills development
- Attention to detail
- Critical thinking
- Empathy and patience
- Documentation and reporting
- Teamwork and collaboration
- Client advocacy
- Multitasking abilities
- Reliability
Languages
English
Timeline
Behavioural Support Worker
Hopewell Support Services
03.2023 - Current
Cooperative Education Student
Cedarvale Lodge Retirement and Care Community
01.2019 - 06.2019
Swing Manager
McDonald's
08.2017 - 12.2022
Master of Applied Disability Studies - Applied Behaviour Analysis
Brock University
Bachelor of Arts And Sciences - Neuroscience And Psychology
University of Guelph
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