Amanpreet Kaur
Surrey,Canada
Summary
Medical office administration professional with comprehensive background in managing healthcare operations and patient interactions. Known for collaborative approach and results-driven mindset, consistently adapting to meet evolving needs. Equipped with strong organizational abilities and interpersonal skills, fostering reliable and efficient workplace.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Office Administrator
Care Home Health Care
04.2023 - Current
- Received, recorded and filed medical payments by check, cash, and credit card.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Reviewed and sent medical records to other physicians upon request.
Shift Lead Supervisor
Paladin Security Vancouver
12.2022 - 02.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
Education
Law Enforcement - PG Diploma in Law
Justice Institute of British Columbia
New Westminster, None04.2024
Skills
- Customer Service
- Computer Skill Ms word/Outlook/ Winteam
- Communication
- Billingual ( French Learner)
- Crowd control
Languages
English
Native or Bilingual
French
Elementary
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- OFA1
- Basic Security License
- HR management Assestmemt
- WHMIS
- N95 Mask
- Naxlone hands on Training
- CPR
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Medical Office Administrator
Care Home Health Care
04.2023 - Current
Shift Lead Supervisor
Paladin Security Vancouver
12.2022 - 02.2025
Law Enforcement - PG Diploma in Law
Justice Institute of British Columbia
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