Amanpreet Kaur
Calgary
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
3
3
years of professional experience
Work History
Manager
Maya East Indian Cuisine
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Responding efficiently and accurately to restaurant customer complaints
Line Lead
Hellofresh
07.2021 - 03.2023
- Assisted in training new employees and implementing procedural changes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
- Made sure that products were produced on time and are of good quality.
Promotion & Marketing Technician
Canworldvisa Immigration
05.2022 - 07.2022
- Develop effective plans to market new programs and initiatives
- Synthesize marketing and communications efforts with key department activities
- Follow campaigns, develop performance analysis reports, and suggest for future promotions.
Team Member
TIM HORTONS
05.2021 - 04.2022
- Preparing food like bagels and sandwiches
- Making coffee and other cold beverages
- Serving the customers through drive thru as well as front counter
- Also experienced baking of cookies, donut, muffins and all other Tim products
- Cash counter closing balance experience.
Cashier
Shoppers Drug Mart
01.2021 - 03.2021
- Provide excellent customer service and positively engages with all customers
- Maintain a neat and organize checkout area
- Greets all customers and displays warm demeanor
- Accurately scans or enters product data
- Answers inquiries regarding location of product, rain-checks, refunds, PC optimum.
Education
Canada College
Montreal, QC07.2022
Skills
- Strong communication skills
- Excellent public relationship skills
- A dynamic and outgoing personality
- Familiar with more than one task at a single time
- English, Hindi, Punjabi
- Food Preparation
- Cashiering
- Food Service
- Communication skills (1 year)
- Microsoft Excel (1 year)
- Customer service (2 years)
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Manager
Maya East Indian Cuisine
08.2023 - Current
Promotion & Marketing Technician
Canworldvisa Immigration
05.2022 - 07.2022
Line Lead
Hellofresh
07.2021 - 03.2023
Team Member
TIM HORTONS
05.2021 - 04.2022
Cashier
Shoppers Drug Mart
01.2021 - 03.2021
Canada College
Similar Profiles
Firoza VahoraFiroza Vahora
Kitchen Staff Member at Curry 'N' Fizz- East Indian CuisineKitchen Staff Member at Curry 'N' Fizz- East Indian Cuisine
Simran KaurSimran Kaur
Sales Manager at SpiceHut East Indian CuisineSales Manager at SpiceHut East Indian Cuisine
AMITOJ SINGHAMITOJ SINGH
Assistant Manager at HAD'S Indian CuisineAssistant Manager at HAD'S Indian Cuisine