Ashlyn Howell
Summary
Dedicated and customer-focused professional with experience in retail, food service, and management. Passionate about delivering exceptional customer service and ensuring a positive experience for every guest. Adept at leadership, problem-solving, and multitasking in fast-paced environments. Committed to fostering a welcoming and efficient workplace while contributing to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Coffee Time
05.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
School CO-OP Placement
Compass ELC
06.2023 - 08.2023
- Assisted in supervising and engaging children in educational and recreational activities
- Maintained a safe and nurturing environment
- Supported staff with classroom organization and daily routines
- Food preparation
Associate
Walmart
02.2021 - 04.2023
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Assisted customers with inquires and purchases, ensuring a positive shopping experience
- Managed inventory and restocked shelves efficiently
- Operated cash registers and handled transactions accurately
Team Member
Tim Hortons
06.2021 - 02.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Handled cash transactions and ensured order fulfillment
Education
High School Diploma -
St. Peter Catholic Secondary School
Peterborough, ON06-2024
Skills
- Service Excellence
- Collaborative Team Management
- Prioritization & Scheduling Skills
- Data-Driven Decision-Making
- Strong Communication Skills
- Food Handling & Safety
- Reliability & Professionalism
- Organization & Cleaning Skills
- Effective Problem- Solving
- Strong Multi-Tasking Abilities
- Adaptability & Willingness to Learn
Certification
- Back Injury and Lifting (June 2023-Present)
- WHIMIS Certification (June 2023- Present)
- Slips, Trips and Falls (June 2023- Present)
- Basic Food Safety Course (June 2023-Present)
- Baby Sitting Course- Present
Timeline
School CO-OP Placement
Compass ELC
06.2023 - 08.2023
Manager
Coffee Time
05.2023 - Current
Team Member
Tim Hortons
06.2021 - 02.2022
Associate
Walmart
02.2021 - 04.2023
High School Diploma -
St. Peter Catholic Secondary School
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