Aman Paul Kaur Patti

• Managed and oversaw the daily operations of both the gas station and convenience store, supervising station attendants and storekeepers.
• Ensured adequate inventory levels and handled the routine ordering of merchandise.
• Prepared and analyzed reports on merchandising, sales performance, and other operational matters.
• Collaborated with management to assign tasks to employees and develop work schedules.
• Assisted customers with purchases and addressed any sales-related inquiries.
• Resolved customer complaints and concerns in a timely and effective manner.
• Assessed staffing needs and handled scheduling adjustments, including managing sick calls and additional staffing requirements.
• Promoted adherence to safety protocols, ensuring a secure and compliant work environment.
• Managed cash handling procedures, including balancing cash registers, processing payments, and securing daily receipts.
• Performed additional duties as required to support overall site operations.

● Perform customer service activities to ensure complete satisfaction

● Communicate with the customers on call and in person

● Maintain floor displays

● Operate a computer point for recording the data

● Conducting merchandising and inventory control

● Process financial transactions (cash, cheques, debit, and credit card payments) ● Operate mail processing equipment

● Operate a computer to key in data

● Review mail items for address accuracy

● Receive, sort and process the mail received and distribute it to the assigned persons

● Interact positively with children and their parents; supervise small and large group activities.

● Build strong positive relationships with the supervisors, families and colleagues.

● Leverage strong multitasking skills to manage and organize classroom activities.

● Respond to customer inquiries in person and over the phone and email.

● Maintaining high standards of quality and cleanliness.

● Motivate all team members to deliver exceptional service for every customer, every time.

● Building positive relationships with the team of diverse members.

● Supporting team members, managers, and owners in the day-to-day operation of business.